FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent, upfront pricing with no hidden fees. We provide financing options through Hearth, allowing customers to explore personalized monthly payment plans without affecting their credit scores. Additionally, we offer a lifetime repair guarantee and a 100% satisfaction guarantee, ensuring value and peace of mind for our clients.
- What is your typical process for working with a new customer?
Upon initial contact, we will schedule a consultation to assess the customer's needs. Our skilled specialists collaborate to develop effective solutions, ensuring timely and efficient service. We emphasize clear communication and strive to exceed customer expectations from the first interaction.
- What education and/or training do you have that relates to your work?
Our team comprises highly trained professionals who undergo continuous education to stay abreast of industry standards and innovations. This commitment to ongoing training ensures we provide safe, reliable, and efficient electrical solutions.