- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is based on the event package, edits, time, location, and requirements. I offer a 15% discount to returning clients who also leave a review on my google and thumbtack accounts expressing their experience.
- What is your typical process for working with a new customer?
Typically I like to collect an info sheet on what they desire, the location, their budget, and time. Then I reach out to them to discuss in further details how I can give them a stellar experience. After they book on my site and a $25 deposit is paid I solidify them on my calendar. The remaining is due at the complete of the event. Upon arrival I like 1hr to set up and break down. Post the event I have a 24-72hr turn around time to deliver 5 - 10 proofs of the images captured. Then 3-7 business days to deliver all images and photos via a google drive. I also allow 3 days for the client to request edits, updates, and anything else they would like changed after we are completed. Lastly, I request a review in exchange for 15% off of their next shoot with me.
- What education and/or training do you have that relates to your work?
I work in recruiting and communications so I easily connect with people on a host of different topics. I have Adobe acrobat experience and currently studying UX/UI graphics to learn more about how I can enhance any media experience.