I wanted a first riding experience for my two-year-old granddaughter that was safe yet more than a traditional pony ride. Ella and her horse Charlie were a wonderful match. Ella was always kind and encouraging but very professional at the same time, and my granddaughter received an age-appropriate but not babyish riding lesson as well as a nice visit with the animals of Charlie's Farm. She can't wait to ride again, which is exactly the result I'd hoped for. My only suggestion for future clients is to leave the zip code off if you're using a mapping app. We got very misleading results until we took it out! Fortunately, Ella's directions were very good.