US Tech Support Solutions, LLC
Hired 1 time
15 years in business
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If you are looking for the best of the best of the BEST look no further! This is where you need to be!! This is the guru for ALL your tech needs! No matter if you have 20+ years of computer savvy under your belt of if you just learned to turn A laptop on yesterday this is gonna be YOUR GUY!!! Reasonable prices and a very down to earth way of dealing with every individual situation makes this the one and only person I would EVER entrust all my sensitive information as well as my lifelines (aka my computers) to with zero hesitation! If you’ve got an issue this is where it gets resolved. Period. End of story. (Mic drop goes here)Aug 8, 2019Verified
I'm very appreciative of Joseph's service. He has saved me hundreds compared to my previous tech. Even given all the times I've bugged him!May 29, 2018
Thank you so much for getting both my computers back up and running so quickly. It's been a pleasure working with you.Apr 28, 2015
My computer was over run with viruses and had a bad hard drive. Joseph quickly upgraded my drive and cleaned the viruses out of my data. Highly recommended.Apr 24, 2015
Joseph was amazing. Love his monthly service. Keeps him on call and at a price that doesn't break the bank. Thanks to him, my computer never slows down. Thank you!Apr 24, 2015
- What should the customer know about your pricing (e.g., discounts, fees)?My primary offering is a retainer service that gives support at an affordable flat rate. Though I'll work with nearly anyone, regardless of my rates. You'll just need to let me know your budget.
- What is your typical process for working with a new customer?For locals, an in person consult, then determining what will benefit them most. For non locals, phone consult and remote session to determine best route.
- What education and/or training do you have that relates to your work?I'm mostly self taught. My degree plays a little, but most of what I know has been from years experience and thousands of hours of research.