FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are here to help and guide Homeowners through the Insurance process if that is the best route. When dealing with Insurance, the Homeowner is usually only responsible for the Deductible and then insurance covers the rest. We do offer Deductible assistance as well. All Cash estimates are negotiable, at the end of the day we want to help during a stressful situation. We are always willing to work with a customer on pricing.
- What is your typical process for working with a new customer?
It is important with anyone to explain our process in detail. The necessary steps involved, and a general timeline of how long things take. Whether it is the Insurance process, or a cash estimate the situation is handled the same. It is our #1 goal to get things done in a timely manner but also making sure things are done right with quality craftsmanship.
- What education and/or training do you have that relates to your work?
ROC Certified IICRC Certified Firm AMRT Mold Certified IOT Mold Certified WRT Certified ASD Certified Asbestos AHERA Supervisor Certified AHERA Building Inspector