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Dog Grooming - Chandler 2019
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Grooming salon (no pick-up or drop-off)
They were awesome and took great care with my dog.Sep 10, 2019Verified
Olivia and her husband are just starting out and I'm hoping they're here forever. I have tried several dog groomers in the 3 years I've lived here and Looking Sharp is by far the best. Olivia actually listens and does a great job. She actually called once while grooming Chloe to tell me it looked as if Chloe had bruises on her chest, it turned out she has an allergy. Good catch that no other groomer picked up on! It's the first time I've ever taken Chloe to a groomer and she's excited to go in , I really like that! I would definitely recommend Looking Sharp!Aug 6, 2019Looking Sharp Dog Grooming's reply
Thanks girl I knew you'd give me a shout! Glad I got that email now!
Olivia is wonderful. She does detailed work and is loving towards the puppies! I would definitely recommend Looking Sharp Dog Grooming to anyone in the Scottsdale area. We are rooting for you! Boo and Stew love you.Aug 8, 2019Looking Sharp Dog Grooming's reply
As always you are too good to me Brad! see you next time boo
First off, the level of care given can only come from a true dog lover!!! I am a worry-wart parent and I get very upset leaving my baby with anyone. Due to a mauling of my dog at another groomer my Noelle is very nervous when she sees and even hears other dogs. She is a very people friendly Cockapoo mix! She will bark and snarl and even start salivating at the sight of other dogs. This can be quite the challenge when it comes time for her 6-week grooming appointments! When I first called to book my appointment, I was completely upfront about Noelle's history. I could tell Olivia understood why Noelle barks and growls at other dogs. She made me feel confident that she grooms other dogs with the same anxiety and even called it a form of dog PTSD. She told me she would make certain that Noelle was the only dog in the shop and even suggested coming in last appointment of the day to make sure no dogs would be dropped off during her grooming. I was welcomed straight away, and they had all my contact information ready for verification while Noelle sniffed around. The owner, Olivia, asked me if I had something specific in mind for her cut. I am so used to groomers telling ME how to groom her! I told her I am not picky, but I explained I needed the hair on her feet as short as possible because of Noelle's seasonal allergies. Olivia shared some tips on how to soothe her inflamed feet and asked if we have ever done Clean Feet. I was unsure but I trusted her advice when she said it would make her feet very easy to wipe off after walks. Then Olivia asked if Noelle had any pain where her enormous scars are from her incident. I explained to be careful picking her up and she allowed me to show her how. I was happy when Olivia asked if I wanted to leave enough length to conceal her scarred rib cage after I had forgotten to mention it! Our whole check in time lasted about 25 minutes and I left knowing she was with someone who cared about how she was feeling on the inside and out. A couple hours later and I got a text that she was almost ready and to head on down. I was so excited when I saw her! Olivia had done everything we talked about before I left and on top of all that Noelle got a teeth brushing and nail filing with her groom! Usually I have to pay extra for "add ons" so that was a pleasant surprise. 6 weeks later I decided to give Looking Sharp another whirl.....I thought the first time was great but WOW the second groom..BEST GROOM SHE HAS EVER HAD BY FAR! I don't know how she does it, but I have never used a more talented groomer. Olivia really made my dog look like a show dog and I could tell my dog felt as good as she looked. She was the softest ever and smelled like heaven! As I was being rung up Olivia asked me if I would like my before and aftershoots which I thought was so adorable. I think its quite she wants to capture their first groom with her! Every time I go to drop and pick my dog she is the ONLY dog there as promised. This really puts my mind at ease knowing she is safe at the groomers. I recommended a few friends over to Looking Sharp and everyone has called me just to say thank you. I can't believe I am actually excited to take Noelle to her groomer! I never thought she would enjoy it again! Thank you, Olivia, for the wonderful service and beautiful haircut! I will be such a proud mama strolling around the neighborhood with fluffy show dog.Aug 6, 2019Looking Sharp Dog Grooming's reply
Wow! I am so proud to be your groomer! I love my little 🐩 poodle girl and will always protect her best interests! I got your back!
Olivia (business owner and groomer) is truly amazing!!! I recently moved across the valley to Tempe and I had been reading reviews and talking to groomers for months, I came across nothing that made me feel confident enough to trust someone new with my puppies, so I kept driving 40mins both ways to appointments!! I eventually called Looking Sharp Dog Grooming from the tireless list on google maps and left a message (as it was before business hours). Olivia responded to my voicemail shortly after opening and immediately made me feel as though she would love and care for babies as much as I do. With enthusiasm she booked two next day appointments for Sebastian (golden doodle) and Zuka (adopted mix). She loves all things doodles as I'm sure you can see in her pictures, so Sebastian won her over instantly! She made us feel soo welcome in a new salon! Such a cute little family business. I would definitely recommend getting on Olivia's books before her business is booming and you can't get in!!!!Aug 6, 2019Looking Sharp Dog Grooming's reply
Thanks for the love! I'll be seeing you next month! 😘🐶🐶🐾
- What should the customer know about your pricing (e.g., discounts, fees)?Minimum charge $35 for baths and $40 for small haircuts! We give you $5 off your first 2 grooms! PLUS free nail dremeling and teeth brushing! Ask about our 10% discount for Multiple Dog owners (3+) Doodles/Poodles Receive a Monthly Rate if appointments do not exceed 5 weeks apart. Week Charge $10/week between grooms MINIMUM $40. We understand the cost of grooming is high for these Breeds and do our best to be flexible to avoid future shave downs.
- What is your typical process for working with a new customer?Phone Consultation or Book Online with Facebook: Drop Off or Stay for Grooming: - Please bring Rabies Vaccine If Available - Any questions or concerns about your dog's groom will be addressed straight way Doggie Daycare Drop Off: - You MUST HAVE record of the Bordetella and Distemper Vaccines - Bring ANY snacks, toys, beds, etc your pet needs to be comfy - Notify Us of any MEDICATIONS and FOOD ALLERGIES - Give us a estimated pick up time - At this time Daycare Costs must be rendered at Drop Off (with the exception of late pick up fees) Pick Up for Grooming: - All our grooming clients are typically show ready in 2 hours. - Payment at Pick up Upon Satisfaction - We will always provide a Follow Up Call the Day After Grooming!
- What education and/or training do you have that relates to your work?I have over 7 years of grooming and pampering pets behind me! I was certified as a Dog Groomer in January 2013 by the PetSmart Grooming Academy in Prescott, Arizona. I completed 400 hours of training under the direction of Master Groomer, Nikki S. After Academy, I submitted 100 qualifying grooms to a separate Senior Stylist for review. I was rigorously on tested all Poodle and Bichon Show Cuts, Long and Short-Legged Terrier Show Patterns, and all Sporting AKC Breeds like Cocker Spaniels and Brittany's. I completed all Safety and Wellness training and passed the test to become a Pet Hotel Care Provider and Doggie Day Camp Provider. Since 2015 I have individually registered with the NDGAA in Pennsylvania, as well as registered with the International Professional Groomer in Oregon. Both groups require members to pay a membership fee and keep up with annual continued education in order to gain and maintain membership.