FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Palm Breeze Pool Care, we keep pricing simple, transparent, and flexible to fit every pool and budget. Winter service plans start as low as $89/month plus chemicals, and weekly full-service plans start at $129/month plus chemicals. For pools that get extra use or need more frequent attention, we also offer all-inclusive and heavy-usage plans, customized to your pool’s exact needs. We never charge hidden fees or require long-term contracts, just clear, honest pricing year-round. Seasonal promotions and new customer discounts are available, and we’ll always provide a detailed quote before any work begins so you know exactly what to expect.
- What is your typical process for working with a new customer?
Our process is designed to make pool care effortless from day one. It starts with a free quote and on-site pool assessment, where we evaluate your pool’s condition, equipment, and water balance. From there, we create a custom service plan that fits your pool’s exact needs, whether it’s standard weekly cleaning, green-to-clean recovery, or an all-inclusive maintenance program. Once approved, we schedule your first visit, introduce your dedicated technician, and send a detailed report with photos and chemical readings after every service. Communication stays clear and consistent through text or email updates, and you’ll always know what’s been done and when. Our goal is simple: to deliver reliability, transparency, and a pool you can enjoy without any of the hassle.
- What education and/or training do you have that relates to your work?
Our technicians are highly trained pool professionals with an average of 10 years of hands-on experience maintaining and repairing pools across Arizona. Every team member completes ongoing education in water chemistry, equipment diagnostics, and safety standards to ensure your pool is cared for at the highest level. As members of the Pool Nation Business Matrix Group and the International Pool and Spa Alliance, we stay connected to the best minds in the industry and receive ongoing training on the latest technology, equipment, and service techniques. We also maintain manufacturer certifications and ongoing technical education for pumps, filters, automation systems, and saltwater conversions. Combined with training in customer service and communication, our goal is to deliver the most professional and dependable pool care experience in Arizona.