Sorry this pro can’t do your job, but we know other pros who can. Check them out
About
We have 19 years of experience and I am confident we will be able to fix your issue.
Check out our reviews. We are committed to service excellence.
We are very detail oriented (the smallest overlooked thing can cause big issues later) and have the unusual ability to communicate with customers on their level rather than speaking in the foreign language of geek.
We love helping with and teaching people about technology.
Overview
Hired 81 times
Background checked
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2017
2016
Services offered
Topic areas
Understanding pc
Understanding mac
Spreadsheets
Word processing
Work location
My customers travel to me
I travel to my customers
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, professionalism, and punctuality.
Exceptional 5.0
61 reviews
5
98%
4
2%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Victor M.
Jun 20, 2015
•
Hired on Thumbtack
David was a pleasant surprise to say the least.David fixed our problem, explained to us what out problem was and gave us just the right amount of information as to how we can maintain a healthy computer. He is a people person and for us that goes a long way in out book
DarkStar Computing LLC's reply
Victor,
Thanks for the review! It was an honor to serve your family's computing needs.
David K
Computer Repair
Mandy L.
Jun 10, 2016
•
Hired on Thumbtack
David was helpful and accommodating to my needs and schedule, and he's just a really friendly guy. I knew my keyboard needed to be replaced, and I told him about some other things that were annoying me about my computer, and he fixed them all without adding to the original estimate. He was very communicative about what was happening throughout the process, and he definitely knows his stuff (and is able to explain it to someone with very little technical knowledge!). I will absolutely be calling him when I have computer issues in the future.
Computer Repair
Elizabeth G.
Aug 31, 2015
•
Hired on Thumbtack
Don't even hesitate hiring this one...JUST DO IT!
I cannot recommend DarkStar Computing and David Kirk highly enough. Reliable, trustworthy, knowledgeable and friendly. He really knows his stuff, and provides the highest level of customer care you could ever ask for, and at very reasonable prices. I will refer everyone I know to him. I myself will be calling upon him again soon with another computer issue.
I have an HP which was kind of pricey-laptop that I really liked, but it overheated about two years ago, and my son took it apart to replace the fan, then ran into problems getting the part, and then left it. Taken apart. For two years. I looked around previously for help, but most computer repair places, like the Geek Squad, etc won't even look at a computer that was taken apart. Honestly, I wasn't even sure all the parts were there. I didn't want to throw it away bc not only was it a perfectly good computer otherwise, and the perfect size for me, but it had so much information and pictures on it I didn't want to lose.
I called DarkStar as a last-ditch without much hope. I talked to David, and he had absolutely no problem checking it out for the very reasonable fee of $39. AND! He came to my house! Just sitting there chatting about the issues, he put it together right there. I was amazed! It was so easy for him. He then took it, gave it a full check up, fixed everything updated and cleaned up system files and all of that good stuff, and when he returned it, running faster and better than when it was new, I was only charged for the parts.
Best computer repair encounter I have ever had. Thank you so much David!
Computer Repair
Pam G.
May 15, 2016
•
Hired on Thumbtack
I was unable to access my computer and needed it fixed or a new one as soon as possible. David responded immediately and was able to get it running at a reasonable cost. He provided excellent "instruction" for a relative novice to computer hardware! I also upgraded to Windows 10 at the same time, but some of the software I needed for work was not compatible with that version. The next day by phone David walked me through the process of reversing back to Windows 7 -- temporarily, I hope. I would definitely recommend DarkStar Computing.
Computer Repair
Paige L.
Jul 27, 2015
•
Hired on Thumbtack
David was great, had our computer up and running in no time. He had to special order a replacement part however he left us a temporary set up so we can continue to use our computer while we wait for the new part. I would recommend David to any and everyone.
DarkStar Computing LLC's reply
Paige,
Thanks for the review! It's been a pleasure serving you.
David K
PC Computer Repair
Credentials
Background Check
David Kirk
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We offer a FREE Tune-Up with every service.
We believe that hourly charges are not fair to the consumer.
Our diagnostic starts at $49. (it lets everyone know if repair is the best option.) If repair is chosen the diagnostic charge is applied toward the repair. All repair is capped at $120 + parts.
What is your typical process for working with a new customer?
Our customers are part of our technology family; New and existing customers receive the same great service.
What education and/or training do you have that relates to your work?
Every day we learn something new about technology. We are consistently reading and learning about technology as it changes daily. I am currently learning how to program and code with computers.
