DarkStar Computing LLC

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Introduction: We have 19 years of experience and I am confident we will be able to fix your issue. Check out our reviews. We are committed to service excellence. We are very detail oriented (the smallest overlooked thing can cause big issues later) and have the unusual ability to communicate with customers on their level rather than speaking in the foreign language of geek. We love helping with and teaching people about technology.

Overview

Hired 81 times

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Payment methods

This pro accepts payments via Cash, Check, Credit card, and Zelle.

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Facebook, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2017

2016

Featured Projects

4 photos

Reviews

Customers rated this pro highly for responsiveness, professionalism, and punctuality.

Exceptional 5.0

61 reviews

5

98%

4

2%

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Read reviews that mention:

Dennis H.

Aug 26, 2015

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Hired on Thumbtack

The project I needed help on was not done because I returned the all in one computer. However David still helped with a few other questions and took time to explain a lot of issues. I will be using him for future projects. He is very knowledgeable and polite. You can't go wrong calling him to help you out.

Computer Repair

Geo D.

Mar 4, 2016

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Hired on Thumbtack

I needed my hard drive erased before I sent it back to the manufacturer. I received an estimate quickly and very reasonable. David came to my home and picked it up and brought it to me when completed. I would definitely recommend this company for your computer needs.

Computer Repair

Mandy L.

Jun 10, 2016

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Hired on Thumbtack

David was helpful and accommodating to my needs and schedule, and he's just a really friendly guy. I knew my keyboard needed to be replaced, and I told him about some other things that were annoying me about my computer, and he fixed them all without adding to the original estimate. He was very communicative about what was happening throughout the process, and he definitely knows his stuff (and is able to explain it to someone with very little technical knowledge!). I will absolutely be calling him when I have computer issues in the future.

Computer Repair

Caron M.

Jun 16, 2015

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Hired on Thumbtack

Very helpful. Went above and beyond my expectations and I ended up purchasing an extra monitor and found myself a trustworthy new computer guy to relieve all of my future worries. My bad experience with my computer issues was worthwhile in the end.

DarkStar Computing LLC's reply

Caron, Thanks for the kind comments. It was a pleasure to assist in your computing needs. David K

Computer Repair

Victor M.

Jun 20, 2015

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Hired on Thumbtack

David was a pleasant surprise to say the least.David fixed our problem, explained to us what out problem was and gave us just the right amount of information as to how we can maintain a healthy computer. He is a people person and for us that goes a long way in out book

DarkStar Computing LLC's reply

Victor, Thanks for the review! It was an honor to serve your family's computing needs. David K

Computer Repair

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David Kirk

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We offer a FREE Tune-Up with every service. We believe that hourly charges are not fair to the consumer. Our diagnostic starts at $49. (it lets everyone know if repair is the best option.) If repair is chosen the diagnostic charge is applied toward the repair. All repair is capped at $120 + parts.
What is your typical process for working with a new customer?
Our customers are part of our technology family; New and existing customers receive the same great service.
What education and/or training do you have that relates to your work?
Every day we learn something new about technology. We are consistently reading and learning about technology as it changes daily. I am currently learning how to program and code with computers.

DarkStar Computing LLC

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