FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Velo Property Solutions, our pricing is transparent and tailored to the specific needs of your property. We offer bundled discounts when combining services like window cleaning and pressure washing, and seasonal promotions throughout the year. There are no hidden fees—what we quote is what you pay. We also offer free estimates and walk-throughs to ensure an accurate and fair price.
- What is your typical process for working with a new customer?
We start with a brief consultation—either over the phone or through photos—to understand your needs and recommend the best service. Once we assess the scope, we provide a detailed quote. On service day, our team arrives on time, fully equipped, and walks you through what to expect. After completion, we conduct a quality check with you to ensure you're 100% satisfied.
- What education and/or training do you have that relates to your work?
Our team is trained in safe ladder handling, pressure washing techniques, water conservation, and surface-specific treatments for pavers, windows, and solar panels. We also stay current on eco-friendly products and sealing solutions to ensure long-lasting results without damaging your property.