The Family Plumber, LLC
It’s free with no obligation to hire
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
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28 photos and 1 video
Read reviews that mention:
Plumbing Pipe Repair
We didn’t get any work done, it was more a consultation on things we could do for the future and advice. I really appreciate the time he took to explain things and his honesty and knowledge of how things were set up to work. We will definitely use The Family Plumber for any future issues.Nov 3, 2020VerifiedThe Family Plumber, LLC's reply
Thank you Lisa for the nice review, we appreciate you.
Sink or Faucet Repair
I had a kitchen faucet that had come loose. Robert was able to reach under the sink and tighten the loose nut without removing any of the reverse osmosis equipment. And he charged me a reasonable fee. Will use him again for my plumbing needs. And will recommend himOct 22, 2020VerifiedThe Family Plumber, LLC's reply
Thanks for the kind review, Wayne. I’m glad I was able to assist you on your plumbing situation.
Water Heater Repair or Maintenance
I couldn't ask for a more honest, professional and caring Plumber than Bobby. He took the time to explain things in a way that I could understand and took the time to make sure the job was done right and was very reasonable in price. I have a lifetime go to Plumber now. Thank you Bobby!Oct 25, 2020VerifiedThe Family Plumber, LLC's reply
Thanks Tracye for the kind words and amazing review. It makes us happy that we are able to provide a service to our customers that makes them feel like family.
Plumbing Drain Repair
The best I have used. Did a great job. Will be using for all my plumbing needs.Oct 22, 2020VerifiedThe Family Plumber, LLC's reply
Thanks for the nice review, we always try to provide a 5 star service to our customers.
Sink or Faucet Installation or Replacement
Wonderful service and very happy with the results! Highly recommended!Nov 26, 2020VerifiedThe Family Plumber, LLC's reply
Thank you for the wonderful review, Erin. We appreciate you and welcome to the Family.
- What should the customer know about your pricing (e.g., discounts, fees)?Our fair & reasonable pricing, means peace of mind for you. You know the final cost before the work begins. With other companies, you're never sure what the price will be until the job is complete. You have to watch the clock to make sure that you are only charged for the time the service person was actually working. And sometimes, unethical companies add hidden charges like; minimum time charges, travel charges, and charges for the service person to drive to the supply house to retrieve parts for your call. With us, you know how much you will pay BEFORE we start. You can put away the stop watch and relax. We take the necessary time to make sure your repairs are done right the first time and that those repairs last. With our "Up Front Pricing," you can be confident that the job will be done right, at a price you can afford, every time.
- What is your typical process for working with a new customer?First and foremost is introduction. Greeting the customer and listening to their concerns.
- What education and/or training do you have that relates to your work?30 years experience in the plumbing & water treatment industry.