FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Elkoclean, our pricing is fair, competitive, and based on industry standards. We are not the cheapest but you don’t have to spend a fortune to clean with us either! We believe in offering high-quality services at reasonable rates, with transparent pricing so you know exactly what you're paying for. We also offer discounts for first-time clients and seasonal promotions, making it easier to get exceptional service without breaking the bank. No hidden fees—just reliable, honest pricing for a job well done!
- What is your typical process for working with a new customer?
Our Process for New Customers: Introduction Call: We start with a friendly call to answer any questions you have about our services and learn more about your needs. Quote Sent: Based on your home’s specifics, we send a clear, detailed quote for your review. Approval & Scheduling: Once you approve the quote, we move on to scheduling your cleaning at a convenient time. Service Completion: On the scheduled date, we complete the cleaning with attention to every detail, leaving your windows spotless!
- What education and/or training do you have that relates to your work?
With multiple years of hands-on experience in window cleaning, we’ve mastered the techniques and tools needed to achieve a streak-free shine every time. We are members of the IWCA (International Window Cleaning Association) where safety and excellence are first and foremost