FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing structure for junk removal is based on several factors, primarily the size and weight of the load. Typically, our estimates start at $250 for a quarter load, $450 for a half load, and $650 for a full load. Additional fees may be incurred if the weight surpasses 2,000 lbs. or requires extra effort for example 2nd or 3rd story set of stairs. To ensure precise pricing, we highly recommend conducting a thorough site survey, allowing us to tailor our services to your specific needs. For handyman services, our rate is $45 per hour, per worker, with a minimum of 2 hours and a $25 trip charge. Larger projects can be quoted at a fixed price after a comprehensive evaluation. To guarantee accuracy in our pricing for larger endeavors, we conduct site surveys at no additional cost. Your satisfaction is paramount to us, and we strive to provide transparent and fair pricing that reflects the quality of our workmanship.
- What is your typical process for working with a new customer?
Our standard procedure involves initiating a phone conversation to gain a comprehensive understanding of your project requirements and expectations, as well as to determine the most convenient days and times for you. Following our initial discussion, we often conduct a thorough site survey to ensure that we are equipped with the appropriate tools and supplies necessary to execute your project swiftly and effectively. This proactive approach allows us to streamline our operations and deliver optimal results tailored to your needs.
- What education and/or training do you have that relates to your work?
Throughout my career, which has spanned ownership of several businesses, I've acquired a wealth of experience, particularly in carpentry skills crucial for executing installations. Presently, I'm deeply engaged in nurturing the growth of our junk removal business alongside my two sons. Together, we're not only expanding our enterprise but also instilling in them the values of exceptional customer service, as well as proficient project and task management. This dual focus on both carpentry and junk removal equips us to provide comprehensive services while fostering a culture of excellence within our team.