Tucson Custom Tile And Stone
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Remodel reason
Work needed
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Introduction
Tucson Custom Tile And Stone (Formerly J&M) strives to please customers with exceptional and professional tile installation or repair.
With over 15 years of experience, we are ready for your residential projects. We specialize in tile and stone custom jobs. We also do kitchen and bath remodels. Our experts can customize your backsplash, shower, accent walls, counters, and other projects. Call us today to schedule your free estimate.
References are available upon request.
Overview
Current Top Pro
Hired 8 times
Background checked
4 employees
16 years in business
Payment methods
This pro accepts payments via Cash, Check, and Zelle.
Projects and media
28 photos
Projects and media
28 photos
Reviews
Customers rated this pro highly for work quality, professionalism, and value.
Exceptional 5.0
5 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Kris O.
5 days ago
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Hired on Thumbtack
Hired on Thumbtack
Jairo completed a small, yet unique project for me. It involved cutting and installing marble backsplashes with angled corners, in a small bathroom sink nook. He did an amazing job; I was so impressed with him!
He was prompt and thorough with his communication, very detailed in his work and with the project details we agreed upon, completed the job along the timeline I needed, and super polite and professional throughout the entire process.
I definitely will be using him for all my future needs!
Details: Bathroom • Backsplash
Tile Repair
Teresa S.
1 month ago
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Hired on Thumbtack
Hired on Thumbtack
I'm very happy with this pro. He showed up on time and finished the job properly. The price was a good value.
I recommend this tile pro.
Details: Kitchen • Floor • Missing tile(s) • Ceramic
Tile Repair
Ron B.
Feb 11, 2025
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Hired on Thumbtack
Hired on Thumbtack
Couldn’t be more pleased with the new kitchen backsplash. Jairo did a great job and the quality was excellent.
Details: Kitchen • Backsplash • Less than 25 sq ft • Drywall • No, but I will buy the tiles myself
Tile Installation and Replacement
Tony A.
Nov 4, 2024
I wrote an earlier review giving J&M 5 stars. I would give 10 if possible. This is in response to a handful of people with 1 star ratings. Jairo is a master of his craft, as a result he's extremely in demand. He's hands on every project and in an effort to please everyone he can, can sometimes spread himself thin.
The point is, be very patient. In this business contractors must often times commit to many more projects than they are capable of handling at any one time. As a result they have to be selective with which projects have the most most upside for them at any given time. Along side this, contractors like Jairo can also be called upon by builders for big projects.
My suggestion is to be patient. If you have a small job (less than 100 square feet) understand that a contractor will have no choice, but to choose a project that is bigger and therefore pays more should there be competing timelines.
Also, most independent contractors do not have scheduling assistants that are able to communicate at all times.
Independent contractors are often times their own scheduling assistants, estimators, and project managers, and the actual worker.
It's for this reason, people like Jairo are able to do such exquisite work for the best value possible. They lack the overhead that drives so much of the cost for the projects that some folks can't otherwise afford to get done.
So for everyone posting a 1* review with project sizes less than 100 square feet, manage your expectations by understanding that contractors are very busy. It may take them 6-12 months before they find the time to take on your small project.
Raymond S.
Feb 20, 2025
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Hired on Thumbtack
Hired on Thumbtack
great work at a great price
Details: Bathroom • Tub or shower enclosure • Less than 25 sq ft • Durock • No, I need the professional to buy the tiles for me
Tile Installation and Replacement
Credentials
Background Check
Melissa Bojorquez