FAQs
- What education and/or training do you have that relates to your work?
I minored in computer science and held two technical positions during college, giving me hands-on experience in IT support, systems management, and customer-facing tech services. Since then, I’ve continued to build on that background through practical experience — running four businesses and helping clients with everything from computer repair to website creation and secure remote support.
- How did you get started doing this type of work?
I have a background in business ownership and technology and have always been passionate about helping people get the most out of their devices. I started by helping friends, family, and business contacts with computer setup, repair, and troubleshooting. Over time, I expanded into building websites, providing tech consulting, and offering remote support for a wide range of computer issues. Now I bring that same personalized service to every client I work with.
- What advice would you give a customer looking to hire a provider in your area of work?
Look for someone who takes the time to understand your needs before jumping into solutions. Good communication is key in tech services — whether it’s helping with a password issue, building a website, or setting up a new PC. Be wary of “too good to be true” offers, especially when buying used equipment or hiring for repair work. Ask questions, and choose a provider who is transparent about what can be done and what cannot.