FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on the size and complexity of the community. We are transparent about all fees upfront, with no hidden charges. Our focus is on fair pricing that reflects the level of service and support provided.
- What is your typical process for working with a new customer?
We start with a discovery call to understand the community’s needs and goals. After reviewing governing documents and financials, we create a clear transition plan, assign a dedicated manager, and establish communication expectations. From there, we focus on stabilizing operations and building strong relationships with the board and homeowners.
- What education and/or training do you have that relates to your work?
My background includes Certification for community associations CMCA, ongoing education in HOA management,civil codes, the Texas Property code, budgeting, and governance best practices. I also regularly attend industry webinars, legal updates, and continuing education courses to stay current.