FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At ODM Construction, our pricing is transparent and comprehensive. Each proposal includes a detailed scope of work, allowances for materials, and clear payment milestones. We do not charge hidden fees, and we provide all clients with a fixed bid unless otherwise agreed upon. Larger projects may qualify for discounted rates depending on scope and timeline.
- What is your typical process for working with a new customer?
We start with an in-depth consultation to understand your vision, scope, and priorities. From there, we provide a detailed estimate with outlined milestones, timelines, and insurance documentation. Once approved, we guide you through material selections and coordinate the entire process—keeping communication open through our client portal and regular updates.
- What education and/or training do you have that relates to your work?
Our team brings decades of hands-on construction experience, combined with ongoing certifications through NKBA (National Kitchen & Bath Association) and NARI (National Association of the Remodeling Industry). We’re trained in project management, safety protocols, and code compliance to ensure every job is executed to the highest standards.