Naho’s Floral Design

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?
  On average, people spend about 10% of their overall event budget on flowers. However, the size and style of your event greatly dictate your necessary floral budget. Did you know that garden roses can cost 4 times more than standard roses? Seasonal locally grown flowers cost far less than imported flowers from Europe. Just like everything else, there are different levels of services in wedding flowers. 1) DYI If you just want some eucalyptus on your guest tables, you can order the foliage online from Costco or Sam's Club, or send someone to the local flower market. If the amount is very small, you can even try Trader Joe's or Safeway. It does not require any education or skills to lay some flowers or foliage on the tables. Anyone of your friends can do this and save you a lot of money. 2) Small intimate wedding If you are having a small intimate wedding and need a few things like a bouquet and a boutonniere, call a flower shop near the venue and order them. They will deliver the order for a small fee. 3) Multiple designed items If you need multiple designed items, that's when a floral design business like us can really help you. We have the education and skills necessary to take your ideas and custom design floral pieces for you. The difference between a local flower shop and a studio-based floral design business like us is that we don' have the daily retail business to run. This enables us to focus, plan and execute without getting sidetracked by 20 customers ordering an arrangement by phone. Also, we are consistently learning new techniques and keeping up with the trends while local flower shop owners may be too busy to spend time on education. At Naho's Floral Design, we currently offer an affordable package for a limited time. Our Garden Collection includes 1 Bridal Bouquet, 4 Bridesmaid's Bouquets, 2 Corsages, 8 Low Centerpieces, and 1 Sweetheart Table Arrangement. The cost of the package is $1,480.00 (tax, delivery, set-up, breakdown not included). If you need additional centerpieces for your guest tables, basic ones are $80 each. We also design flowers for arches, buffet tables, bars, aisles, etc. Delivery and setup, breakdowns are optional. Pick-up is also available by appointment during our business hours. Please note that there may be a minimum order requirement depending on event dates and distance we have to travel.
• What is your typical process for working with a new customer?
  Our Process Please note that to move forward with the design order, you should have already booked your venue and picked a theme color of your event (and a bride’s dress and bridesmaids’ dresses if it’s for your wedding). Let’s get to know each other Whether you are looking for flower designs for your party, wedding or memorial service, it’s always a good idea to know who you are working with. You are welcome to ask any questions about us. Explore your preference We would like to make sure we understand what you are looking for in your flower designs. If you haven’t done so, we recommend that you go online and start collecting images that you like. There are usually some things in common in what you choose; whether it is a color(s), style, a kind of flower, foliage or combination of these things. It will be our job to find what they are. To do this accurately, your input is very important. We will ask you to complete and return a questionnaire before our initial phone meeting. This will help us be prepared for that meeting and be as efficient for you as we can. Our first meeting We would love to know who you are and what you like as well. We offer a complimentary, phone meeting to go over the questionnaire once you have submitted it and we have had a chance to review it. This process may be omitted if both parties decide that it is not necessary. When to expect a proposal After our initial phone meeting, we will create a proposal and email it to you. Every floral design assignment is custom so please allow us 1-2 business days for this step. You will have a chance to review it with us by phone. Secure your date If you decide to hire us, we will need you to secure the date of your special event before someone else books it. There will be a non-refundable $500 deposit to do this. This deposit will be credited toward your final invoice. For your convenience, we accept major credit cards. Simply send us an email. We will email you a link to an online invoice. We also accept cash and checks. Please note, in the case of a returned check, there will be a $40 returned check fee. Second meeting Once your date has been secured and the questionnaire has been submitted, we will schedule a meeting in person to which you may bring another person. This is our only chance to discuss things in detail in person. In order for us to do this in an efficient manner, we can only have two people from your party. Contract Based on our discussions, we will create a contract for your event. Please make sure to read the entire document and sign it and submit it to us at your earliest convenience. Communication continues From time to time, we will contact you for questions and reminders or just to see how you are doing. If you come up with questions, feel free to send us an email or call. Payment schedule We ask you to submit your final payment three (3) weeks prior to your event date. This is very important so we will send you reminders. Once the payment has been received, we will start ordering your flowers and supplies. We accept cash, checks and major credit cards. Note: To cover our cost, there will be a 3.25% service charge on credit card payments. On the big day We will ensure that everything on our part will be done correctly and professionally so you won’t have to worry. We will first deliver your wearable flowers then décor. Please have a designated person to sign off at the delivery. There will be a fee to deliver your order and set it up at the venue. If you would like to pick up your order, you may make an appointment to do so at no cost to you. Keep in touch Even after the event, we would love to stay in touch with you so let us know when you move, have a baby or anything else new happens. You will be receiving cards from us so don’t forget to update us on your home address! We hope that you got a good picture of our process now. Remember, we only perform 20 weddings per year so it’s very important that you secure the date of your event as soon as you can. Please contact us with any questions. We look forward to hearing from you soon.
• What education and/or training do you have that relates to your work?
  1) Floral Design, Berkeley, CA (2008-2016) 2) Floral Design, Merritt College, Oakland, CA (2017 - Current) 3) CA Certified Florist