FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer free estimates and all jobs are billed by the job not by the hour.
- What is your typical process for working with a new customer?
After doing an investigation on the customers plumbing issue we usually offer several repair options based on the customers budget and needs. We explain the problem and repair so that the customer is educated on the process. All of our work has a one year warranty as mandated in California but our goal is that our work will Provide you many years of service.
- What education and/or training do you have that relates to your work?
My training started as an apprentice plumber with a small company in Emeryville, Harwood Plumbing in 1989 after graduating from UC Berkeley. At that time the job market was dismal and Construction seemed like a great opportunity. I went on to work with Roto Rooter and on the job training and class work thru their program in Atlanta Georgia. I continued my passion of study of plumbing as I continued to work with other emergency crews. Based on my experience and education,I was admitted into local 342 and worked as a commercial plumber for 19 years. In 2016, I passed the California Licensing Board exam and earned my Plumbing License.