FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At PureTouch, pricing is always clear and upfront. 1. Fair Rates: Prices depend on the item, level of cleaning, and number of pieces — you pay only for what’s needed. 2. Special Offers: Discounts for new clients, repeat customers, and combined services. 3. No Hidden Fees: Quotes are final — no extra charges for stains, odors, or travel. 4. Easy Payment: Cash, card, and contactless options available. 5. Custom Packages: Tailored pricing for large jobs and long-term clients. ✨ PureTouch — transparent and fair pricing for upholstery, carpet, and auto interior cleaning.
- What is your typical process for working with a new customer?
At PureTouch, every service starts with clear communication — we listen carefully to understand your needs. We schedule flexibly, delivering fast results without sacrificing quality. Our team uses safe, professional products and proven methods to restore your furniture, carpets, and auto interiors. After each job, we welcome feedback to keep improving and exceed expectations. ✨ PureTouch — professional upholstery, carpet, and auto interior cleaning you can trust.
- What education and/or training do you have that relates to your work?
At PureTouch, our team is professionally trained to handle upholstery, carpets, and auto interiors with safe products and advanced equipment. We constantly update our methods to deliver the best results. Beyond cleaning, we focus on service and respect — building trust and lasting relationships with every client.