FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our rates are $25 for 20 minutes, $30 for 30 minutes, and $40 for 60 minutes — based on duration, not the type of service. ✨ New Client Special: Enjoy your first 30-minute private dog walk or drop-in visit for just $20, or 60 minutes for $35. We’d love for you to experience the quality care we’re known for! Have questions? Feel free to ******************** — and remember, your meet & greet is always free.
- What is your typical process for working with a new customer?
Our onboarding process is simple, thoughtful, and tailored to you and your pet, because premium care starts with understanding their unique needs. Connect: We begin with a quick chat to learn about your pets, their routines, and the type of care you’re looking for. Meet & Greet: Next, we’ll schedule a complimentary in-home visit to meet your pets, review details, and complete a brief care profile for each one. Set Up & Confirm: Your information is securely added to our system so we can personalize your visits with accuracy and consistency. Care Begins: Once everything’s approved, we’re ready to provide the dependable, loving care your pets deserve. Every step is designed to ensure comfort, trust, and peace of mind — from our first conversation to every walk, visit, and stay.
- What education and/or training do you have that relates to your work?
We take pride in offering a level of care that reflects true professionalism and dedication to your pets’ well-being. 💎 5.0-Star Reputation: Our clients consistently praise our exceptional, reliable service. 🎓 8+ Years of Experience: A proven background in professional and luxury pet care. 🛡️ Fully Insured & Bonded: Your pets — and your home — are always protected. 🐾 Behavior & Communication Training: Skilled in understanding animal needs and body language. 📚 Ongoing Education: Our team continues to learn and refine best practices in premium pet care. ✅ Thorough Vetting: Every sitter passes background checks and in-depth interviews. Because your pets deserve nothing less than exceptional, trustworthy, and loving care.