FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Reasonable prices All estimates for AC and heating installation are free. We offer same-day service if you call before noon. We don't charge extra for late-night, weekend, and holiday appointments. Rates are identical regardless of the time of the visit. All technicians are professionally trained, licensed, insured, and certified. West Coast Chief Repair has been in business since 1995. We honor all manufacturer warranties. We guarantee labor for appliance repairs for 3 months minimum. We warranty all replacement parts for 3 months minimum from the installation date. Some manufacturers offer extended warranties of 1 year or more. The standard warranty for new appliances is up to 5 years, depending on the brand. We guarantee labor for new HVAC installation (heating, ventilation, and air conditioning) for 1 year minimum. Some HVAC components may come with extended factory warranties of 10-20 years, which we honor in all cases.
- What education and/or training do you have that relates to your work?
Our Memberships & Certifications CA state contractors license: # 738122. California HVAC contractor (C-20 Lic.# 738122). State registration # A-42065. Appliance registration # 44652. We’re licensed with the Department of Electronics and Appliances (BEAR license) We’re a CalCERTS certified rater. We’re a CHEERS certified rater (# CCN43462859). We’re members of AOA (Apartment Owners Association), AAGLA (Apartments Association of Greater Los Angeles), AHMA (Affordable Housing Management Association), and BBB (Better Business Bureau). We belong to the Foothill Apartment Association and Apartment Association of Southern Cities.
- How did you get started doing this type of work?
LA’s #1 Appliance Repair Company West Coast Chief Repair has provided expert, reliable, affordable appliance repair to metro Los Angeles and Orange County since 1995. We’re proud to be the go-to appliance company for many homes, businesses, and apartment blocks from Malibu to West Covina and Long Beach to Lancaster. Fanatical customer support, ultra-fast response times, reasonable prices, and a staff of highly experienced, certified technicians have made us the number one air conditioning, heating, refrigeration, and appliance repair company in Los Angeles for over a decade. We fix, maintain, and install all home and most commercial appliances, including: Air conditioners Heaters HVAC systems Kitchen appliances Washers and dryers We also sell appliances in our Burbank showroom. Customers are welcome to visit; however, it’s more of a warehouse setting than display center. Commercial customers like large apartment complexes account for most of our sales.