MacMyDay, Inc.

contact for price

Select a service

Zip code

Computer issue

Computer type

Desktop or laptop

Sorry this pro can’t do your job, but we know other pros who can.

Check them out

Introduction: Thumbtack A message to all our clients, We are truly living in unique times with the novel coronavirus (COVID-19). At MacMyDay, we believe in the importance of the health, safety, and well-being of our customers, family, friends, and communities. With that in mind, we wanted to update you to safety procedures being implemented by our company to ensure the safety of our customers as well as our technicians. As of Monday, March 23, 2020, we will limit our on-site tech support to only pick-up and drop-off of computer hardware. Our technicians will respect the established six-foot social distancing limit when visiting clients at their home or business. With the temporary changes to our on-site tech support policy, we wanted to assure you we are available to help in other ways: • Remote support • Phone support • Corporate services Before scheduling an appointment with us, we ask our clients to inform us if they are feeling sick with novel coronavirus (COVID-19) symptoms. Contact us for more info. Stay healthy everyone! ------------------------------------------------------------------------------- MacMyDay is your complete source for Apple Mac Service, Sales and Training in the San Fernando Valley and Los Angeles areas* (By Appointment Only). WE HAVE OVER 100 Yelp 5-Star Reviews (and we are proud of them, because we earned them)! We do Corporate, Residential and Educational institutions service calls. We also offer Corporate service contracts. We handle everything Macintosh from tune-ups, back-up solutions (local and cloud based), Network set-ups (wired and wireless), diagnostics and repair, hard drive replacements, SSD upgrades, liquid damaged machines and broken laptop screens (if the work can't be done on site, the service would have to be done back at our shop), EVERYTHING MAC! We offer Macintosh & iPad & iPhone Training for large or small groups as well as individual training sessions. We also support training for educational institutions faculty and staff. We come to you and we will customize each training session to you or your groups specific training needs. We make the training session fun and take our time to make sure everyone understands and answer participants questions. We are Apple Online Affiliates. We can customize your Apple Mac for your specific needs. From bigger storage space and or customize your Mac to the faster performance Flash Drives. We will also make sure you have the proper amount of memory (ram) to make sure your Mac is running at its maximum performance. We also have the ability to upgrade the processor at the time of ordering. What ever your individual or company needs are, we can customize your Mac! There are many reasons why we enjoy about what we do. The main one is seeing our clients happy and enjoying their experience with us. When we are able to fix their issues, when we are able to train them, show them how to use their systems. We also enjoy fixing their other issues from Networking, printing, and especially setting up a back-up solution to make sure all their precious photos, documents and music is all protected. And satisfaction when we earn their trust to be their Mac tech support. *Travel fees may apply.

Overview

Hired 12 times

Background checked

4 employees

20 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, and Venmo.

Social media

Facebook, Instagram, Twitter

Featured Projects

17 photos

Being protected during the pandemic
Computer Repair
Back-up Back-up Back-up
Computer Repair

Specialties

Computer issue

, , , , ,

Computer type

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Exceptional 5.0

9 reviews

5

100%

4

0%

3

0%

2

0%

1

0%

Aaron Y.

Nov 18, 2016

You will never find a more conscientious, dedicated, and knowledgable Apple products specialist anywhere. Tommy and his team know how important our computers are and works tirelessly to ensure they survive the beating we put on them. He is worth far more than he charges. I highly recommend him.

Wisith J.

Nov 20, 2016

Tommy was wonderful. I contacted him last weekend about my MacBook and iMac. He answered the calls even on the weekend! He did not try to oversell me, and gave me the right solution. I will definitely be returning to him for my future Apple needs.

Marco R. .

Apr 13, 2018

·

Hired on Thumbtack

My Mac Mini (Late 2012), had been slowing down little by little. A friend at my work, who knows way more about these things than I do, recently had his Mini upgraded at a local shop. I asked him what he had done and how much it cost him. After some contemplation and investigation I decided I was going to invest a little and upgrade my Mac Mini, too. I decided I was going to add more memory (4 to 16GB) and upgrade to a solid state internal drive (500GB). Everything I read said that replacing the memory was a piece of cake, but that the Solid State Internal Drive was a little difficult for a rookie like me, plus there was this thing about backing up the data and then reinstalling it. I chose to purchase the items myself and then have them installed professionally. I had spoken to a couple of shops nearby and was given some quotes. After I had acquired the parts, I was ready to take them to the shop and get it done. When I called the shop I had chosen, their quote came back way more than they had previously stated. It was at this point, that I chose to try something else. I Googled Mac Repair and found a site that referred me to several local people who did this type of stuff. MacMyWorld seemed to fit my criteria and their initial quote seemed to be reasonably priced. I contacted them, thru the site, and shortly after I was contacted by Tommy. From the very beginning, Tommy seemed to be knowledgable and he was quick to present me with my options. Which included me backing up and reinstalling the data myself, which would have saved me a few bucks, or I could have him do it, which would include a complete diagnostics check and repair, Malware check and removal, back up and reinstall system and migrate user data back into my Mini. Lets just say, this was no small matter. My system and drive had not been backed up for some time (years), so backing it up now took two full days. Once that was completed the rest was completed in less than a day, as promised. Tommy updated me all along the way and kept me in the loop during each step of the process. Tommy of MacMyDay, was a total professional and did everything that was promised and at a very reasonable price. *The quoted price didn't change, even after my drive that was almost dead, took two additional days to transfer the data. I know this review is a little long, but I can't emphasize how pleased I was and am with Tommy and MacMyDay and the service they provided. I would highly recommend them for all your computer needs. Don't hesitate to give them a try, when the need arises, you will be pleasantly surprised at their quality work and reasonable fees. ****** Would have given them SIX stars if i could have. ******

Details: Mac (Apple) • Desktop • Slow computer performance • I travel to the computer technician

Computer Repair

Myriah b.

Apr 25, 2020

·

Hired on Thumbtack

Really communicative & flexible 👍🏽.

Details: Mac (Apple) • Laptop • Cracked or damaged screen • My home, venue, etc. • At the pro’s location

Computer Repair

Barbara F.

Sep 2, 2016

·

Hired on Thumbtack

Tommy is truly a gem -- knowledgeable, friendly, patient and professional. I am so thankful I "found" him on Thumtack. He answered and resolved all of my immediate questions and concerns re: my new Mac during our first appt, some even before I asked him! Can't wait until our next session when we will work on specific projects that I have been unable to accomplish without expert 'know-how". Tommy is DEFINITELY that expert! As others have said, 5 stars are not enough to rate my experience with Tommy -- 10+ stars at least.

Computer Lessons

Credentials

Background Check

Tommy Grafman

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Standard hourly rate: (M-F standard business hours). Overtime hourly rate: (M-F after standard business hours). Premium Hourly rate: (Weekend, holiday, corporate rates). Remote Access rate: (billed on quarter hour intervals) Corporate and flat fee bids available. Travel fees may apply.
What is your typical process for working with a new customer?
Talking with them and finding out what their needs are. And then go over various options and then offering them the best solution to fit their needs.
What education and/or training do you have that relates to your work?
At MacMyDay we have over 40-years total combined experience. And in life, there is no substitute for experience. We have been thru seminars, conventions, and training support. Learning more, applying what we have learned to our craft.

MacMyDay, Inc.

FAQs

Related cost information

Popular in Burbank

You might also like

In other nearby areas