FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is calculated based on each projects’ specific goals and aesthetics. Through our years of experience and data collection for projects, we are able to calculate the labor and materials for every project to ensure accurate and fair pricing for any project we see. This helps us stay competitive with the market pricing and ensure our clients that do not have to overpay for quality, long-lasting ironwork.
- What is your typical process for working with a new customer?
As a small business, we operate like a family with our operations and treat all our clients as such. We offer our expertise and opinion when called upon and always do what would be best for you - the client: 1. Free on-site consultation to discuss your project 2. Quick turnaround time for pricing, usually within 24 hours 3. Meeting to take measurements, finalize details & get the project going 4. Renderings sent to client within 48 hours (based on project size) 5. Upon approval of renderings, in-house fabrication begins 6. Scheduling of installation as the fabrication nears completion 7. Collect review from another happy client Our team is extremely communicative throughout the whole process to ensure that you are never wondering what is going on - and we take pride in that!
- How did you get started doing this type of work?
Three generations of fire, steel and pride. Grandfather was a maritime & heavy equipment welder. Father was a fabricator and installer of all miscellaneous steelwork. I have been working in the shop since I was a little boy and haven’t left ever since. Metal working isn’t just what we do - it’s who we are.