FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We use a comprehensive inspection fee based on the property and overall scope of the assessment. Our pricing is designed to keep the process straightforward and includes the inspection, appropriate sampling, and laboratory analysis without adding separate per-sample fees. If remediation is recommended, that work is quoted separately based on the specific conditions and areas involved. We provide clear, upfront pricing so clients understand what is included before moving forward.
- What is your typical process for working with a new customer?
We start by learning about the property, the concerns you are experiencing, and any history of leaks, moisture, odors, or previous mold issues. From there, we schedule a comprehensive inspection to assess the areas of concern, check moisture conditions, and determine whether air or surface sampling is appropriate. Samples are analyzed by an accredited third-party laboratory, and we provide a detailed report explaining the findings, likely sources, and recommended next steps. If remediation is needed, we can prepare a tailored scope of work based on the inspection findings. Once the work is complete, we also offer post-remediation clearance inspections and testing to verify that the affected areas have been successfully addressed. Throughout the process, our goal is to keep everything clear, responsive, and easy to understand so you can make informed decisions about your property.
- How did you get started doing this type of work?
California Healthy Home Inspections & Remediation grew from a strong desire to build a family-owned company around work that was meaningful, practical, and genuinely helpful to people. For us, starting the business was about more than entrepreneurship. It was about creating something we could be proud of—combining passion, determination, and a commitment to doing things the right way. That naturally led us toward helping people better understand mold, moisture, and the conditions inside their homes. Over time, that passion developed into the thorough, science-based approach we use today: investigating the source of a problem, providing clear answers, and helping clients make informed decisions about their property. We still believe one of the most rewarding things in life is being able to turn your passion into work that creates real value for others.