Universal Insulation, Inc.

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Introduction: We're Bay Area's oldest insulation company, improving the efficiency and comfort of homes for over 50 years! Family & woman owned, with an emphasis of quality, customer service, and a passion on doing the right thing. Our estimates are always free, and we avoid hard sell tactics like the plague.

Overview

Serves Campbell, CA

Background checked

5 employees

52 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Google Pay.

Social media

Facebook, Instagram

Reviews

Good 4.4

20 reviews

5

85%

4

0%

3

0%

2

0%

1

15%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:

Thumbtack Customer

Feb 4, 2024

·

From Google

They don't try to sell unnecessary things. It was quite the opposite where Marko recommended not to replace attic insulation. He instead suggested adding exterior wall insulation. I postponed that project for a bit and after getting that done i already see a huge difference this winter. Marko is also knowledgeable and answers all the questions... Erick was the one who did the job (along with 1 other person). He was also good in not rushing to complete early. We had some wall paneling that needed extra support for blowing in the insulation. He handled it well. They laid sheets on the floor to reduce dust, and cleaned up the work area properly in the end.Will definitely recommend checking them out if you have insulation work.

Universal Insulation, Inc.'s reply

Hello Hari, Thank you VERY much for your kind and detailed review. Our whole team is ecstatic that you’re happy, and most importantly, noticing an immediate difference during this cold winter. Best, Marko Nikolic Universal Insulation, Inc.

Thumbtack Customer

Nov 11, 2023

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From Google

Marko is very knowledgeable. I appreciate that he clearly explained everything and did not try to use scare tactics on us like so many other insulation companies tried to do. Marko checked back in with us a few weeks after the job was completed to make sure we were happy, which I appreciated. I would absolutely recommend working with this company.

Universal Insulation, Inc.'s reply

Hi Nicole! Thank you so much for your thoughtful review. It was our pleasure being of assistance.

Thumbtack Customer

Jan 25, 2024

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From Google

Marko is a pleasant person to speak with. It is nice to find there are genuine people out there who are passionate about their job and their customers. I love to support small businesses however I can, as they are vital to our local economy and community.

Thumbtack Customer

Jan 20, 2021

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From Google

Amazing and responsive crew. The owner came in after the mitigation company that cleaned up the flood in our home and guided us through the process. They squeezed us into their schedule because they knew we had a baby at home. The morning they were scheduled to come in, Gonzalo called to let me know that a crew member called in sick and that he will be coming himself. Id recommend Universal Insulation to both friends/family and my clients.

Universal Insulation, Inc.'s reply

Thank you, Brian for the wonderful review. We are all beyond happy that we had the opportunity to help take care of your home and get it back to normal for you and your family.

Thumbtack Customer

Jul 18, 2020

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From Google

I moved into my house a year and a half ago and started construction within a few months. The first noticeable problem was there was absolutely no insulation anywhere. I told my contractor I wanted the house and garage to be fully insulated. The process of insulating the house was fast and clean. Universal Insulation knew exactly what to do, and they were able to get into every small space. They never asked me to move anything or indicated the project would go longer than expected. They handled it all quickly and professionally. It can be very messy, but they cleaned up everything before they left. The difference was immediate. It was instantly much quieter inside. In the winter to follow, my temperature in the house with the heater off never dropped below 62. The summer was equally comfortable, and I would rarely turn my AC below 75. My PG&E bills went down almost by half. Marko, the owner, is genuinely concerned about his clients and treats them as if they are his own family. He sincerely wants to make sure his clients are happy at the end of the job. I highly recommend Universal Insulation. Its a great investment in your comfort for years to come!

Credentials

Background Check

Marko Nikolic

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We offer a 3% check discount and a 5% cash discount. If we save, you save!
What is your typical process for working with a new customer?
We provide a free complimentary on-site estimate to answer any questions (even the hard ones) and tailor our quote to your exact needs.
What education and/or training do you have that relates to your work?
Being in business for over 50 years, we've learned a thing or two about a thing or two. But what really sets us apart is a team passionate about what we do, and always eager to do the right thing.

Universal Insulation, Inc.

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