FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
• We give upfront estimates before starting. No hidden fees. • Pricing depends on how much space your items take in our truck. • Every job is different, so we offer free custom quotes. • As a licensed, insured, veteran-owned business, our rates reflect professional service and peace of mind. • We serve Cathedral City and nearby areas with fair, competitive pricing.
- What is your typical process for working with a new customer?
When you contact us, we’ll start with a quick conversation to understand what you need removed. We’ll give you a free, no-obligation quote based on how much space your items will take in our truck. Once you approve the estimate, we’ll schedule a time that works best for you. On the day of service, we show up on time, handle everything efficiently, and leave your space clean. Payment is collected after the job is complete, and we always follow up to make sure you’re satisfied. Our goal is to make the process easy, respectful, and stress-free from start to finish.
- What advice would you give a customer looking to hire a provider in your area of work?
f you're hiring a junk removal provider, make sure they're licensed and insured, offer clear pricing, and have strong local reviews. Choose someone who communicates well, shows up on time, and treats your space with care. A follow-up after the job is a good sign they value your experience.