FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We work with individuals and small to mid-size businesses. Getting to know your business, goals and expectations would help to see we are fit for each other. PB is selective in work we handle to ensure your time, investment and our focus are kept in balance! Invest for growth - not only to exist!
- What is your typical process for working with a new customer?
From initial contact, we send over a questionnaire for you to fill and return to prepare ourselves before a 15-20 minute phone consultation. In the next step, we'll send over a project brief to be sure we are on the same page before moving towards an official proposal. Once the proposal is approved, we require a 50% deposit before any work begins, 25% mid-project and the 25% balance before work is released.
- What education and/or training do you have that relates to your work?
I went to college for Business Adminitration and Graphic Design at The Art Institute of California - Santa Monica. My decade experience under business owners inspired me to run a full-service creative agency to tie my business knowledge and creative expertise. 10+ years in Business Administration > Small-Business Development 10+ years of experience in Graphic Design + Web Design = We are in the design of business and business of design :)