Trusted Water Systems
Trusted Water Systems

Trusted Water Systems

Top Pro

Free service call


Heater problems

Responds in about 17 min


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Introduction
Trusted Water Systems is a family owned water heater and filtration business that services all of San Diego. We pride ourselves on exceptional service, quality products and expert installation. We specialize in residential tankless water heater, traditional water heater, and filtration system installations.
Overview

Current Top Pro

Hired 130 times

Serves Chula Vista, CA

Background checked

License verified

3 employees

3 years in business

Business hours

Sun12:00 pm - 5:00 pmMon9:00 am - 5:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Venmo.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2024

Projects and media

18 photos

Projects and media

18 photos

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Exceptional 5.0

82 reviews

5
100%
4
0%
3
0%
2
0%
1
0%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:


pro avatar
Brandy M.
Feb 23, 2025
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Hired on Thumbtack

Hired on Thumbtack

I highly recommend getting an annual tankless water heater flush! It keeps the system running efficiently, extends its lifespan, and ensures we always have hot water when we need it. After the service, I noticed improved water flow and quicker heating. It’s a simple maintenance step that prevents costly repairs and buildup. Definitely worth it for peace of mind and long-term savings!

Details: Routine maintenance • No problem, just need maintenance • Gas tankless • Outside • House

Water Heater Repair or Maintenance
pro avatar
Michael S.
5 days ago
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Hired on Thumbtack

Hired on Thumbtack

Jacob is the best! He came have me the best quote you can get, and installed my water heater same day! He is amazing and with any future plumbing needs I will be calling him. Simply the best plumber I have dealt with.

Details: Yes, the location has an existing heater • Gas tankless • I already purchased the water heater • House

Water Heater Installation or Replacement
pro avatar
Sun L.
Apr 29, 2025
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Hired on Thumbtack

Hired on Thumbtack

Jacob was great and worked quickly. He was flexible to change time. Also shown great experience and knowledge about water heater and plumbing. Thank you

Details: Yes, the location has an existing heater • Gas tank (standard) • Townhouse

Trusted Water Systems's reply
It was my pleasure. Thanks for the review!
Water Heater Installation or Replacement
pro avatar
Mark E.
Apr 4, 2025
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Hired on Thumbtack

Hired on Thumbtack

Had an issue with our water heater thermocouple. I’ve contacted several businesses saying they’d be able to come out and do an assessment before providing a quote, but none were successful or simply tried to upsell me. Jacob from Trusted Water Systems was the only one who knew exactly what the issue was before coming onsite, had the part readily available, and was able to fix the issue within minutes! He is very trustworthy, straight to the point, and knows his craft! Thank you so much for making this quick, easy, and painless! Will be hiring you again in future!

Details: Repair • Part malfunctioning • Gas tank • Garage • House

Water Heater Repair or Maintenance
pro avatar
Maggie K.
Mar 26, 2025
·

Hired on Thumbtack

Hired on Thumbtack

To be honest, I was a bit skeptical with the 100% 5 star reviews. I did my due diligence and looked at other website reviews and checked out Jacob's license to ensure it's active with no issues. He had great reviews across the board and I found no red flags with his license. I was also looking for a person/company who gave me exactly what I was looking for without trying to upsell me. Jacob gave me a quote with exactly what I need and answered all my questions promptly. His price was very reasonable and he was available same day. When it came down to the work (removing old water heater and installing a new one), Jacob did a fantastic job. He described what he was going to do and answered my questions patiently. He was very thorough and I would highly recommend him.

Details: Installation or replacement • Leaks • Gas tank • Garage • House

Water Heater Repair or Maintenance
Credentials
License

License Type: C36 – Plumbing Contractor (CA)

License verified on 1/17/2025

Background Check

Jacob Mcgrew

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