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Trusted Water Systems

Top Pro

Licensed
Licensed
Contact for price

Heater problems

Responds in about 49 min


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About
Trusted Water Systems is a family owned water heater and filtration business that services all of San Diego. We pride ourselves on exceptional service, quality products and expert installation. We specialize in residential tankless water heater, traditional water heater, and filtration system installations.
Overview

Current Top Pro

Hired 139 times

Serves Chula Vista, CA

Background checked

License verified

3 employees

4 years in business

Business hours

Sun12:00 pm - 5:00 pmMon9:00 am - 5:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Venmo.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2025

Top Pro Icon

2024

Credentials

License verified

C36 – Plumbing Contractor

License state: CA

Background checked

Passed by Jacob Mcgrew on Aug 7, 2023.

Services offered
Heater services needed
Heater problems

Maintenance needed

No hot water

Water isn't hot enough

Hot water turns off during use

Type of water heater

Gas tank

Electric tank

Gas tankless

Projects and media
Projects and media
Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Exceptional 5.0

184 reviews

5

99%

4

1%

3

0%

2

0%

1

0%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:


pro avatar
Brandy M.

Feb 23, 2025

Hired on Thumbtack

I highly recommend getting an annual tankless water heater flush! It keeps the system running efficiently, extends its lifespan, and ensures we always have hot water when we need it. After the service, I noticed improved water flow and quicker heating. It’s a simple maintenance step that prevents costly repairs and buildup. Definitely worth it for peace of mind and long-term savings!

Details: Routine maintenance • No problem, just need maintenance • Gas tankless • Outside • House

Water Heater Repair or Maintenance
pro avatar
Shannon B.

2 weeks ago

Hired on Thumbtack

Jacob was great to work with! We had a new Bradford White 40-gallon gas water heater installed and couldn’t be happier. He responded right away, explained everything clearly, and gave upfront pricing with no surprises. The install was done cleanly and professionally. Highly recommend.

Details: Yes, the location has an existing heater • Gas tank (standard) • I would like the pro to buy the water heater • House

Water Heater Installation or Replacement
pro avatar
Anindya B.

3 weeks ago

Hired on Thumbtack

Incredible value and fantastic work. Jacob (Trusted Water Systems) handled a complex tankless heater install and laundry move for a fraction of what the big guys quoted. I had a lot of anxiety about the project, and he was endlessly patient and reassured me constantly. He did exactly what he promised, on budget, and with great quality. Don't hesitate to hire him!

Details: Yes, the location has an existing heater • Gas tankless • I would like to discuss with the professional • House

Water Heater Installation or Replacement
pro avatar
Mariana E.

Jan 1, 2026

Hired on Thumbtack

Jacob did a great job in excellent timing. Came by, identified the problem, bought and installed a new water heater within a couple of hours

Details: Repair • No hot water • Gas tank • Garage • House

Water Heater Repair or Maintenance
pro avatar
Jack G.

Dec 13, 2025

Hired on Thumbtack

Jacob provided great service when I needed maintenance on my water heater. He was friendly, communicative, and explained everything thoroughly

Details: Routine maintenance • No problem, just need maintenance • Gas tank • Garage • House

Water Heater Repair or Maintenance
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