Trusted Water Systems
Trusted Water Systems

Trusted Water Systems

Top Pro

Free service call


Heater problems

Responds in about 11 min


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Introduction
Trusted Water Systems is a family owned water heater and filtration business that services all of San Diego. We pride ourselves on exceptional service, quality products and expert installation. We specialize in residential tankless water heater, traditional water heater, and filtration system installations.
Overview

Current Top Pro

Hired 128 times

Serves Chula Vista, CA

Background checked

License verified

3 employees

3 years in business

Business hours

Sun12:00 pm - 5:00 pmMon9:00 am - 5:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Venmo.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2024

Projects and media

17 photos

Projects and media

17 photos

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

80 reviews

5
100%
4
0%
3
0%
2
0%
1
0%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:


pro avatar
Brandy M.
Feb 23, 2025
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Hired on Thumbtack

Hired on Thumbtack

I highly recommend getting an annual tankless water heater flush! It keeps the system running efficiently, extends its lifespan, and ensures we always have hot water when we need it. After the service, I noticed improved water flow and quicker heating. It’s a simple maintenance step that prevents costly repairs and buildup. Definitely worth it for peace of mind and long-term savings!

Details: Routine maintenance • No problem, just need maintenance • Gas tankless • Outside • House

Water Heater Repair or Maintenance
pro avatar
Sun L.
5 days ago
·

Hired on Thumbtack

Hired on Thumbtack

Jacob was great and worked quickly. He was flexible to change time. Also shown great experience and knowledge about water heater and plumbing. Thank you

Details: Yes, the location has an existing heater • Gas tank (standard) • Townhouse

Water Heater Installation or Replacement
pro avatar
Mark E.
1 month ago
·

Hired on Thumbtack

Hired on Thumbtack

Had an issue with our water heater thermocouple. I’ve contacted several businesses saying they’d be able to come out and do an assessment before providing a quote, but none were successful or simply tried to upsell me. Jacob from Trusted Water Systems was the only one who knew exactly what the issue was before coming onsite, had the part readily available, and was able to fix the issue within minutes! He is very trustworthy, straight to the point, and knows his craft! Thank you so much for making this quick, easy, and painless! Will be hiring you again in future!

Details: Repair • Part malfunctioning • Gas tank • Garage • House

Water Heater Repair or Maintenance
pro avatar
Maggie K.
Mar 26, 2025
·

Hired on Thumbtack

Hired on Thumbtack

To be honest, I was a bit skeptical with the 100% 5 star reviews. I did my due diligence and looked at other website reviews and checked out Jacob's license to ensure it's active with no issues. He had great reviews across the board and I found no red flags with his license. I was also looking for a person/company who gave me exactly what I was looking for without trying to upsell me. Jacob gave me a quote with exactly what I need and answered all my questions promptly. His price was very reasonable and he was available same day. When it came down to the work (removing old water heater and installing a new one), Jacob did a fantastic job. He described what he was going to do and answered my questions patiently. He was very thorough and I would highly recommend him.

Details: Installation or replacement • Leaks • Gas tank • Garage • House

Water Heater Repair or Maintenance
pro avatar
Andrea M.
Mar 22, 2025
·

Hired on Thumbtack

Hired on Thumbtack

Jacob was very knowledgeable, explained how he would approach our tankless water heater issue given only pictures and what we could describe over the phone. Ultimately we did have to replace the unit as it was very old, and gave us different options on which kinds to consider, based on our specific usage and needs. He was extremely responsive throughout. Within days of first contacting him, he showed up at our property, he was in and out within hours, and we had a brand new heater up and running. He's a water heater ninja. Props to him, as we can see why he has such success in his craft. Thank you Jacob!

Details: Yes, the location has an existing heater • Gas tankless • House

Water Heater Installation or Replacement
Credentials
License

License Type: C36 – Plumbing Contractor (CA)

License verified on 1/17/2025

Background Check

Jacob Mcgrew

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