Hired 11 times
23 years in business
Cash, Google Pay, Paypal, Venmo
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jun
Jul - Dec
Photos and Videos
Slow computer performance,
Virus or malware,
Troubleshooting needed to determine issue
Stewart Embrey is a honest and professional man i'm glad i had the opportunity to speak with Steward Embrey if i could give him ten stars i would, He fixed my computer like new.Jan 31, 2018Verified
Very kind and patient with resolving any IT issue. Great choice for those not too familiar with computers.Jan 12, 2018Verified
Stewart charges a very fair price and is also quite knowledgeable in regards to dealing with a massive Windows problem. I have a 2 TB system with SSD's and he had to backup and reload because Windows was not able to be salvaged.Jan 18, 2018Verified
Network Support Services
We were having trouble with our internet connection and were not able to get a tech out here fast enough (we are a small business, our internet connection is vital to the business). Stewart was able to come and fix the problem promptly. He does great work, is punctual and professional, and charges reasonable prices. We highly recommend him for your IT needsJan 10, 2018Verified
Stewart was GREAT! He talked me through everything he was doing to my printer and even gave me advice on buying printers for my small business in the future. He also has reasonable pricing which is ALWAYS a PLUS!Jan 9, 2018
Stewart Embrey Jr.
- What should the customer know about your pricing (e.g., discounts, fees)?My pricing varies depending on the problem. Some problems are quick, some can be complicated and/or time consuming. The quote can also change if other problems arise and you agree that you want it fixed as well.
- What is your typical process for working with a new customer?I start to get to know what the problem is with their technology need. I then determine if that problem can be fixed through a remote connection, or if it can be fixed by traveling to the customer. I have the customer sign a waiver releasing me of any liability damage to their computer. Luckily I have not had any major complications with that :) Last, I determine what the problem is and repair it!
- What education and/or training do you have that relates to your work?I have over 20 years of self taught experience with computers, phones, and tablets. Troubleshooting technology in general. I was the first one at Staples Inc to be able to fix and repair the TeslaCrypt Ransomware Virus on a computer. I was commended at Staples Inc multiple times for fixing computers that were deemed unfixable by our highly educated and certified remote team. When I was the Head of an IT Department, I oversaw 5 employees working on coding and the creating the front and back end of websites. I'm not just the average millennial who "knows" technology. I have lived and breathed technology since I was a child. I can type over 70 words a minute on average, I know Windows Computers like the back of my hand,