If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
911 Restoration, your trustworthy damage restoration company in Los Angeles, is under new management! We offer 24/7 emergency services for Water Damage Restoration, Fire & Smoke Damage Restoration Mold Remediation, Sewage Backup and Cleanup, and Sanitization for residential and commercial properties. We're licensed, bonded & insured. All Insurance accepted.
Overview
Hired 1 time
Serves Culver City, CA
Background checked
License verified
7 employees
18 years in business
Business hours
Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.
Customers rated this pro highly for punctuality, and responsiveness.
Exceptional 5.0
127 reviews
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This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Brad G.
Jan 3, 2025
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Hired on Thumbtack
Thomas contacted me immediately after I posted a request on Thumbtack and the team was dispatched on Christmas Eve to remediate the problem and set machines in place!
Details: Crawl space • Bathrooms • Bedrooms • Kitchen • Entire floor of house • Assess moisture damage • Restore area • Extract water • Dry and dehumidify • Clean and deodorize • As recommended by professional
Water Damage Cleanup and Restoration
X F.
Nov 11, 2024
•
From Google
The BEST, FASTEST, MOST PROFESSIONAL, KIND, & OVER & ABOVE WHAT I WAS EXPECTING MOLD REMEDIATION SERVICE IVE EVER HAD!!!
911 Restoration of West LA's reply
Thank you for sharing your feedback about your experience with our mold remediation service. We appreciate hearing from you!
Stan M.
Nov 9, 2024
•
From Google
911 Restoration did a first-rate job handling some major water damage in our home; wet drywall and insulation removed from ceiling and walls after constructing a dust-proof enclosure. The crew is efficient and friendly, and the office excellent and responsive.
911 Restoration of West LA's reply
Thank you for your feedback! We're glad to hear about your positive experience with our team at 911 Restoration.
Daniel B.
May 5, 2024
•
From Google
We discovered mold in our kids bedroom. We called 911 restoration and the following day they came out to inspect. Ogie not only inspected but was so patient explaining the process. 30 minutes later we received the estimate and the next day hired them to start the work. We were so happy and are so thankful to them and will definitely recommend them to all our family and friends.
911 Restoration of West LA's reply
Thank you immensely for sharing your positive experience with us. We are glad we could help with the mold issue in your kids' bedroom. Don't hesitate to reach out if you need any further assistance.
Nightmere
Jan 23, 2024
•
From Google
We called 911 Restoration for mold remediation. Their team not only removed the mold, but also conducted a thorough inspection to ensure a lasting solution. Extremely satisfied with their service.
Credentials
License
License type: A – General Engineering Contractor
License state: CA
License verified on 4/30/2025
Background Check
Nadav Banai
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We are committed to working closely with our customers to ensure our pricing remains competitive. We believe that price should never be the reason we lose a job. Our top priority is always making sure our customers are satisfied.
What is your typical process for working with a new customer?
Transparency is at the heart of everything we do. We offer complimentary visual inspections for our customers, and within 1-2 days, we provide a comprehensive scope of the necessary repairs. We follow up with a call to ensure complete understanding of the breakdown and to discuss any adjustments or modifications. Our goal is to work closely with our customers to ensure they are fully satisfied with both the repair plan and our pricing.
What education and/or training do you have that relates to your work?
We are fully licensed and certified to handle all aspects of fire and water restoration, including certifications from the IICRC in Water Damage Restoration and Fire and Smoke Damage Restoration. Our team is trained in the latest safety protocols, including OSHA guidelines, and holds required certifications for mold remediation and lead-safe practices. You can trust that we meet all local, state, and federal regulations to ensure a safe, effective restoration process.
