If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
911 Restoration, your trustworthy damage restoration company in Los Angeles, is under new management! We offer 24/7 emergency services for Water Damage Restoration, Fire & Smoke Damage Restoration Mold Remediation, Sewage Backup and Cleanup, and Sanitization for residential and commercial properties. We're licensed, bonded & insured. All Insurance accepted.
Overview
Hired 1 time
Serves Culver City, CA
Background checked
License verified
7 employees
18 years in business
Business hours
Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.
Customers rated this pro highly for punctuality, and responsiveness.
Exceptional 5.0
127 reviews
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This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Brad G.
Jan 3, 2025
•
Hired on Thumbtack
Thomas contacted me immediately after I posted a request on Thumbtack and the team was dispatched on Christmas Eve to remediate the problem and set machines in place!
Details: Crawl space • Bathrooms • Bedrooms • Kitchen • Entire floor of house • Assess moisture damage • Restore area • Extract water • Dry and dehumidify • Clean and deodorize • As recommended by professional
Water Damage Cleanup and Restoration
X F.
Nov 11, 2024
•
From Google
The BEST, FASTEST, MOST PROFESSIONAL, KIND, & OVER & ABOVE WHAT I WAS EXPECTING MOLD REMEDIATION SERVICE IVE EVER HAD!!!
911 Restoration of West LA's reply
Thank you for sharing your feedback about your experience with our mold remediation service. We appreciate hearing from you!
Stan M.
Nov 9, 2024
•
From Google
911 Restoration did a first-rate job handling some major water damage in our home; wet drywall and insulation removed from ceiling and walls after constructing a dust-proof enclosure. The crew is efficient and friendly, and the office excellent and responsive.
911 Restoration of West LA's reply
Thank you for your feedback! We're glad to hear about your positive experience with our team at 911 Restoration.
Ben T.
Nov 5, 2024
•
From Google
The whole team was incredibly helpful, from the office, to the on site manager, and to the workers. I had a pipe burst in my house and nobody was home and as soon as I got back, I called 911 Restoration and they showed up surprisingly quick and took care of mess. The worker came here and sucked out all of the visible water and left some machines to dry the area and to prevent mold from growing. The next day they came and tore out the affected carpets and parts of the lower wall and cleaned the area. Im really disappointed that the pipe burst and that it happened to me but Im happy that 911 restoration was able to take care of this catastrophe in an extremely professional and timely matter.
911 Restoration of West LA's reply
Thank you for sharing your feedback. We're glad to hear about your positive experience with 911 Restoration.
Benjamin M.
Nov 13, 2024
•
From Google
I can't recommend 911 Restoration enough. I called them a few days after our house experienced significant water damage, and I had fired the previous remediation company because they were terrible and could not be trusted. The owner of 911 showed up the next morning and quickly got his team working on our remediation work. They finished the job ahead of schedule and helped my family got back in our house as quickly as possible. They were trustworthy, always in close communication with us every step of the way, and did high quality work in a short period of time.
Credentials
License
License type: A – General Engineering Contractor
License state: CA
License verified on 4/30/2025
Background Check
Nadav Banai
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We are committed to working closely with our customers to ensure our pricing remains competitive. We believe that price should never be the reason we lose a job. Our top priority is always making sure our customers are satisfied.
What is your typical process for working with a new customer?
Transparency is at the heart of everything we do. We offer complimentary visual inspections for our customers, and within 1-2 days, we provide a comprehensive scope of the necessary repairs. We follow up with a call to ensure complete understanding of the breakdown and to discuss any adjustments or modifications. Our goal is to work closely with our customers to ensure they are fully satisfied with both the repair plan and our pricing.
What education and/or training do you have that relates to your work?
We are fully licensed and certified to handle all aspects of fire and water restoration, including certifications from the IICRC in Water Damage Restoration and Fire and Smoke Damage Restoration. Our team is trained in the latest safety protocols, including OSHA guidelines, and holds required certifications for mold remediation and lead-safe practices. You can trust that we meet all local, state, and federal regulations to ensure a safe, effective restoration process.
