What should the customer know about your pricing (e.g., discounts, fees)?
Well, everything we do is custom so there is a lot of variability. There are also a number of ways to economize and get close to the look you want, which is called "value engineering."
What education and/or training do you have that relates to your work?
I get a number of trade magazines. My favorite is Fine Homebuilding. I also have to keep my Certified Green Building Professional certification and EPA lead-safe certification current.
How did you get started doing this type of work?
I was going to business school and working my way through. My father had been a carpenter and contractor as well. So when I got a part time job in construction, I realized that I really enjoyed it.
What types of customers have you worked with?
Custom Home Builder
Outdoor Living Ideas
Fine Finish Carpentry
Describe a recent project you are fond of. How long did it take?
I was honored that my neighbor hired by firm to build his custom kitchen. He's a woodworker hobbyist, so we knew that the result would have to be spectacular, and it was.
What advice would you give a customer looking to hire a provider in your area of work?
Make sure that the contractor is licensed, has work comp insurance, liability insurance (not required by law), see their work, check client and supplier references.
What questions should customers think through before talking to professionals about their project?
It isn't as easy as it looks! Getting the opportunity to use heavy equipement really is quite a lot of fun.