Healthy Duct Services

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Customers rated this pro highly for responsiveness, work quality, and professionalism.

Read reviews that mention:

• duct・45

• installing・16

• vent・11

• hvac・8

• dryer・6

• insulators・5

• fans・2

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David S.

Nov 5, 2021

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Hired on Thumbtack

Hired on Thumbtack

I wasn't offered many choices on new furnace models. I found the unit I wanted by talking with another company that had also bid for the project. Could have planned better. The 3.5-ton unit I got was probably more than enough for the house, as it turned out I only had four ducts connected. I had asked for the 14" standpipe to be replaced but then learned that it wasn't a large-enough diameter to accommodate the new furnace, which would necessitate adding an extra intake vent in the furnace closet. I was told my unit would be compatible with a Google Nest thermostat, but later I found out the power available in the wall was only 12 Volts whereas the Nest needs 24 Volts. To run power to it would have supposedly required running a wire along the outside of the wall to the thermostat. I think it should have been possible to run a new wire inside the wall given that the furnace is directly below the thermostat's location. I'm also not convinced that another wire was needed, since I had purchased a C-wire adapter for the Nest exactly because I knew I was converting from a single stage to a two-stage unit. I ended up going with a different thermostat which I will discard once I install the Nest myself. Due to unforeseen complications with the installation, I was without heat for a night. The next morning I texted Joe, the person who had scoped the job and provided the estimate, asking him to come by and clarify the change of scope because the tech who was leading the installation did not have a very good command of the English language. He never responded. Overall, this project was poorly planned and I'm not confident that the correct unit was installed or that the unit that is now in place was installed correctly. I will need to hire someone to inspect the work. Overall I was not satisfied with the service I received. After they got my business, I was left out in the cold (literally) when complications were encountered.

Details: Remove old heating system • Install new heating system • Install ducts and vents • Furnace • Natural gas • Closet • Less than 1,000 sq ft • Two-story building • House

Heating System Installation or Replacement

John B.

Apr 30, 2019

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Hired on Thumbtack

Hired on Thumbtack

The original problem was with a mouse dying in a duct. David and Ryan from Healthy Duct Cleaning responded first, and after 6 estimates with various approaches to solving the problem(s), Healthy Duct Cleaning offered a solution that seemed to most closely address my problem. I can’t really compare cost since everyone offered slightly different approaches including combinations of duct cleaning, rodent proofing, duct replacement (some, requiring drywall work), furnace replacement, and replacement of insulation in the attic. Overall I had a good idea where the mice entered the house, and one contractor assured me it was from the other side of the house. Another didn’t listen and told me they most likely entered through the roof. Some contractors seemed interested in solving a problem I didn’t have. Generally, I needed to rodent proof my house, clean and sanitize the ducts, and to either clean or replace the 24 year old furnace that I never maintained in the 9 years I lived here. Eventually I need to replace a section of ductwork that must have been compromised. I chose to replace the furnace and have the ducts cleaned, and to work on rodent proofing the house myself, using advice online. David seemed the most knowledgeable and upfront. He and Ryan are just all around good guys and very easy to work with. After some research, I decided to go with the Carrier Precision. Mario and Jorge installed the furnace on Tuesday 4/23/19. They were both amazing. I had no idea how much work it would take to replace a furnace. They worked for over 8 hours. They were both extremely nice and polite, and such hard workers. Very nice job. They worked so late, we needed to postpone the duct cleaning for Thursday 4/25. David and Ryan took care of the duct cleaning, and I have already ordered a filter David recommended, that will last forever with routine cleanings. Mouse smell is completely gone, and the furnace is so much quieter! You can’t even hear it start. The house heats up way faster than it did before. I haven’t received a PG&E bill yet, so can’t comment on the energy savings. This is a slightly bigger, high efficiency, 2 stage furnace. The previous furnace was undersized. I have been proactive with mouse proofing. So, that’s my responsibility for now. I highly recommend Healthy Duct Cleaning and intend to work with them for my future furnace-related maintenance.

Details: 1 - 5 vents • Heating and cooling • Flexible non-metallic material • I'd like to discuss with the professional • Two-story building • House

Duct and Vent Installation or Removal

Jackey l.

Dec 11, 2018

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Hired on Thumbtack

Hired on Thumbtack

Thank you osi for answering quick and sending technician to help us out . Very nice lady to work out with ,she understands our situation and send us right a way David the technician that live 5 minutes from my house . We have rats in the heating system and I contact healthy ducts by phone to get help ,they will arrive soon hope they will clean all . I will update my review when they done with the work .

Details: 6 - 10 vents • Heating and cooling • No, pets are not kept inside • Yes, there is regular smoking inside • Two-story building • 1,000 - 2,000 sq ft • House

Duct and Vent Cleaning

Xin A.

Dec 5, 2018

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Hired on Thumbtack

Hired on Thumbtack

Overall decent job. They arrived on time for the inspection, explained clearly what needs to be done, and gave a fair quote. I did spend more time than expected to set up the actual duct replacement work and had to reschedule once. But after the replacement the ducts work decent so far.

Details: Regular inspection or maintenance • Furnace • Not enough heat • Attic • Less than a week ago • Single-level building • House

Heating System Repair or Maintenance

Riz C.

Oct 25, 2018

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Hired on Thumbtack

Hired on Thumbtack

Great experience with Healthy Duct Services (HDS). They came out the very next day to provide a free estimate for their service when other companies charged for estimates on top of the actual work and had month-long lead times just for the estimates. I had all my HVAC ducts replaced in the crawlspace. Some ducts were very old and had asbestos insulation that had to be fully removed. HDS took charge of the entire situation. They brought in an Asbestos removal company for abatement, installed the ducts, scheduled a HERS test and got the permits for the work. They even cleaned the furnace blower unit. The work was very high quality and I'm very happy that I was able to get it done quickly before the winter season started. I would recommend HDS to everyone and would certainly call them again if I need any HVAC services. Excellent communication throughout the process and very courteous staff.

Details: Install ducts and vents • Replace existing ducts or vents • 6 - 10 vents • Heating and cooling • Rigid sheet metal • I'd like the pro to buy the duct(s) and vent(s) • Single-level building • House

Duct and Vent Installation or Removal

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  We provide free estimate to all our customer in the bay area.. when our technician arrive he will inspect your hvac system The vents , the ducts . Your dryer vents , filter , furnace inspection and they will make sure that you see what they did before and after in your all air system at your home !!!!and will provide you estimate price for what need to be done at your place .

• What is your typical process for working with a new customer?

  Air Duct Cleaning: Step 1 Call our office or contact us online using contact forms on our website to schedule our services. Air Duct Cleaning: Step 2 Our professionals will arrive at your home by the due date and time and prepare the strongest professional devices including their industrial strength cleaning machine to clear your air ducts of all dust, debris, home pet dander, allergens, and grime. Air Duct Cleaning: Step 3 The crew members will prepare your residence for service by covering floor surfaces with protective cloths and properly seals a return air vent before cleaning. It will maximize the air movement in the air ducts and help to remove dirt. Air Duct Cleaning: Step 4 Our technicians will connect a powerful vacuum machine to the main trunk line and collect all contaminants, which are dislodged during vacuuming process. This professional equipment with high pressure air is utilized to dislodge the dirt and debris and to ensure that the vacuum cleaner is removing it into the containment camera. Technicians insert the compressed air hose with an air whip which loosens dirt from the duct side panels and forces the dust and dirt to the vacuum machine. Air Duct Cleaning: Step 5 After air duct cleaning our technicians will answer any questions and to make sure you are satisfied with the job.

• What education and/or training do you have that relates to your work?

  Healthy Duct Cleaning professional HVAC contractore license c-20.