Keys & Mice

El Monte, CA

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About this pro

How does your service stand out?

We take pride in knowing that we're not happy until our customers are happy. You can be sure that the job will be done right the first time. It is our guarantee. When managing your personal data, we practice strict measures of confidentiality, honesty, and integrity. Nobody will beat our quality of work, or our pricing. We're a company that you can always count on.

What do you enjoy about the work you do?

We have been doing this for over 15 years. This is a passion not a hobby. We strive to give the best support and information possible. We love when our customers get that "Light Bulb" look after they realized they learned something new about their computer.

Location

El Monte, CA 91731

Years in business

18

Number of employees

2

Reviews

2 Reviews
  • Daniel G. Apr 30, 2011
    Scott is very detailed and shares many options and ideas regarding the best choices available to get to the end result of service provided. Very satisfied. I've hired Scott to service (2) of my Xbox 360's to the which I am very pleased with service and product supplied. I recommend Scott and his business. If you are needing a trustworthy individual who has excellent knowledge in his product at a reasonable price (who can under price the competition), Scott's business is just that. Thanks again Scott
  • PastorGreg P. Apr 30, 2011
    We have been extremely pleased with the personal attention that Keys & Mice provided through fast, reliable and professional customer service. You always get a live voice and immediate results. The design of our website is cutting edge and the hosting has never seen any downtime. It has been more reliable and affordable than the big box companies we have used in the past. As we look to expand connectingpointcommunity.org, it has been met with ideas and suggestions that will allow us to serve our community better. We completely recommend Keys & Mice, their reliability and ability to meet the needs of your company. You will not be disappointed.

Q&A

What education and/or training do you have that relates to your work?
The internet has a vast amount of knowledge and tips as far as computer service. We tend to rely on our experience and our customers feedback to gain the knowledge we need. One of the benefits that we give our customers is the lowest prices possible. That would not be possible if we had to renew several licenses every year for thousands of dollars.
Do you have a standard pricing system for your service? If so, please share the details here.
Don't be afraid to ask for a deal. We would rather help you then you getting over charged by another vendor.
How did you get started doing this type of work?
Technology, Computers, Video Games, have always been my passion and I could never get tired of doing them.
What types of customers have you worked with?
Our jobs are mainly computer related. However we also repair Apple products and various gaming consoles such as the Xbox 360, Wii, and the PS3. We also offer Web Design, Hosting, and Graphic Design services.
What advice would you give a customer looking to hire a provider in your area of work?
Make sure whomever your hiring has adequate experience and they understand the value in "Customer Service". We like to partner up for life. So the first time we work for you, the questions get answered, and the problems get fixed.