- What questions should customers think through before talking to professionals about their project?
My clients realize that you very much do . . . get what you pay for. Many times potential customers are focused so much on price, that they end up with a poor cleaning job. Even if everything else were exactly the same, the Carpet Cleaner who spends twenty minutes pre-vacuuming the carpet and then thirty minutes drying the carpet with a $600.00 Airpath dryer is going to give you a superior cleaning job than if he did not do those two simple things. If you add to that his choice of pre-spray (the cheap stuff is $10.00 a gallon; the good stuff is $40.00) , a rotary cleaning tool ($2000.00 - $3000.00) , a powerful truckmount ($20,000.00 to $30,000.00) and you start to see that the extra money that a top notch Carpet Cleaner charges does not go into his own pocket . . . it goes right back into his clients cleaning job.