FAQs
- What education and/or training do you have that relates to your work?
Certified Carpet Cleaners Certificates & Associations for Carpet Cleaner Service Providers IICRCIICRC The Institute of Inspection Cleaning & Restoration Certification is the most recognized body of certification for carpet and upholstery cleaners in the world. In order to be certified, you must attend a very in-depth course followed by an exam that must be passed. Bob's Carpet Care, Inc.'s staff holds the following certifications: * Upholstery Cleaning Certification * Carpet Cleaning Certification * Water Damage Restoration Certification * Carpet Repair Certification * Odor Control Certification * Certified Tile and Grout Cleaning & Sealing CFICFI The Carpet and Fabric Care Institute is the largest and most progressive group of certified cleaners in the industry. This institute has a superior code of ethics that its certified members hold to: * Maintain the highest professional standards of workmanship and services to customers * Conduct our business affairs with honesty and integrity, never resorting to unfair trading practices that might reflect not only on our organization but on the entire community * Avoid misrepresentation of products and services, false promises, misleading advertising, or any promotion of our work that might lead to misconceptions on the part of the consumer * Share our knowledge and expertise with fellow members, with the objective of upgrading the industry * Participate in education workshops and seminars to improve our own expertise and keep abreast of new developments in technology * Do everything possible to enhance the reputation of our members as skilled professional carpet and upholstery cleaners, offering honest, dependable, competent service to the customers WFCA The World Floor Covering Association has 'success by association' as their motto. The WFCA is dedicated education and assistance for employee training in all aspects of floor coverings.
- What questions should customers think through before talking to professionals about their project?
Why Choose Bob's Carpet Care Inc? 1. Reputation Our company's reputation is second to none. As stated on our home page, we have been serving as North County's premier carpet cleaner for over 30 years. But don't believe us; take a moment to review what some of our client's have to say. View customer testimonials here. 2. Experience Our professional carpet cleaing company is experienced in cleaning all fabric types and a wide variety of soiling situations. And as we have already mentioned we are very proud of the fact that we have been in business since 1975. And we have been in the same location and run by the same man that many people have been counting on to get their carpets as clean as possible for 30 years. You too can count on Bob's Carpet Care Inc. to get your job done right. Click here to learn more about us. 3. Education Our carpet cleaning experts are certified by the IICRC (Institute of Inspection Cleaning & Restoration) the worlds most recognized certification organization for carpet rug and upholstery cleaners. We are also members of the WFCA (World Floor Covering Association) and the CFI (Carpet and Fabric Care Institute) and are involved with our industry and stay on the cutting edge of technology. Click here for more information. 4. Cleaning Process With over 30 years cleaning experience we have cleaned every type of carpet imaginable as well as fabrics, and rugs from around the world. We are experienced with all types of cleaning processes, wet and dry. We use the most advanced techniques on the market that provide maximum soil removal with no over wetting. You will experience extremely fast drying times and zero residue. Our 12 Step Cleaning Process is designed to take the very best care of your carpet. For more information visit our San Diego carpet cleaning page here. 5. Green Cleaning Products Our cleaning products are soap free, odor free, hypo-allergenic, non-toxic with no VOCs and no off-gassing. Made with all natural ingredients, our cleaning products are absolutely the safest used in our industry. Click here for more information: www.soapfreeprocyon.com 6. Referral Rewards Program The majority of our new business comes to us from referrals. And we are very pleased to have a program that enables us to reward our loyal clients for their valuable referrals. This program also saves their friends, families, neighbors, and clients money for just mentioning their name to us when they call. To learn more about our program click here. 7. Guarantee The Most Thorough Cleaning Ever or it's FREE! That's right, if you are not satisfied we will promptly (notice I say promptly, and that is exactly what I mean) return to re-clean any and all areas of concern. And if you are still unimpressed the service is FREE! We will refund the cost of cleaning 100%. What could be fairer? How about this: If there are any spots that return with-in 2 weeks we will return to re-clean them! Not enough? How about with-in 1 month! Yes it's true. But how can we afford to do this? Because when we clean your carpets the spots don't come back. However if they do, so will we. Now that is a best carpet cleaning services guarantee!