- What should the customer know about your pricing (e.g., discounts, fees)?
Always fair and balanced - our pricing varies as each project is different from one another, this is why we offer free on site visit/consultation in order to determine the project needs and final cost. This consultation is a totally free estimate and is created to give the best price for each homeowners needs.
- What is your typical process for working with a new customer?
First, we find homeowners needs. Second, come up with a few options that bring new creative ideas. Third, we find the right timing for the project and schedule it. If needed, we meet with the designer and the project manager for everything related to the project such as inspection timing, material delivery, etc. Next, will be the shopping day and myself or one of my project managers will offer the homeowners to come with them if desire to find and select the finish material and start the purchase. This is a very important part prior to the project to start finding and ordering/delivering all needed finish material for the project (most of delays are as a results of finish material not available on time so we must reduce and eliminate this issue to ensure the project timeline). Once we are done with the above steps, we can start the project, the first day will be dedicated for covering, masking and wrapping entire working areas with plastic and ram boards to protect the flooring walkway and to isolate the working areas from the rest of the house. After this, we are ready to start the demolition and haul away debris and unused old material. Now beings the remodeling / building process and its varies depending on the projects type and needs.
- What education and/or training do you have that relates to your work?
Our team attends special training seminars and we always keep updated by visiting expos and construction related events. The most important is having more than 20 years of construction experience onsite which is the most training you'll ever get!