FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing includes everything except for wood replacement, permit fees, disposal fees. I do not charge my customers a fee for dealing with the city and pulling the permits I just require a reimbursement for any fees I pay out of pocket for the permits. Same goes for the disposal, I provide receipts for all my customers.
- What is your typical process for working with a new customer?
Giving a free estimate on the project after discussing the plans for the installation. Communicating often to ensure the project is going smoothly and the homeowner is happy with the work.
- What education and/or training do you have that relates to your work?
I have 10 years of experience with my own company however, I have been around the industry since I was a child. My grandfather taught me the value of hard work and honestly at a very early age which I instill in all my projects.