FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have a base rate for our services, but those rates may be adjusted based on the work & time required. Also, distance can effect the price.
- What is your typical process for working with a new customer?
We always have a Meet & Greet at either our place or at the client’s home, depending on where the care will be given. We have had initial Meet & Greets at dog parks, to see how the pet interacts with other dogs. The Meet & Greet allows each of us to ask questions & to let us see how well we mesh with their fur babies.
- What education and/or training do you have that relates to your work?
We are all Pet CPR/First Aid certified from ProPetHero. We are members of PSI-Pet Sitters International, through which we have received several trainings & certificates, including CPPS-Certified Professional Pet Sitter, Pet-care Basics for Professional Pet Sitters,Dog-Care & Cat-Care Specialist, Covid-19 Certification for Professional Pet Sitters & Dog Walkers.