I tend to give people breaks quite often. My prices are fair. I tend to charge a little more if there significant travel involved.
I like to have a brief phone conversation to start so we can introduce ourselves first and foremost. I also like to have a solid understanding of the customers needs so I can quote accurately. I am a man of my word and don't like to revise quotes (unless it's a discount).
I'm an aerospace engineer and worked construction for many years with my grandfather whom raised me. He was a contractor.