Current Top Pro
Hired 13 times
1 year in business
Cash, Check, Venmo
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
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William was awesome, on time and very professional. He did a great job and got everything out, if you need anybody to haul your junk, trust me he’s the guy. Thank you for your services William and it was a pleasure meeting you.Nov 10, 2019Verified
William, I just wanted to thank you for doing an outstanding job with our removal. My partners and I appreciate your service over the weekend and look forward to doing more business with you in the near future.Sep 17, 2019
Very professional and easy to work with. Highly recommend!Sep 27, 2019Verified
He did an awesome job! He was on time, had the job done quick and quiet with fantastic customer service. Very polite, professional and competitively priced. Would definitely hire again!!Oct 12, 2019Verified
Very good work for reasonable price. I would highly recommend William.Oct 15, 2019Verified
- What is your typical process for working with a new customer?Initially I focus on connecting with my customer. I listen to what he or she needs and if something is not clear I can create dialog for transparency and understanding. Next, I aim to establish rapport and build connections. I think vibes, integrity, good pricing and communication are key. I learned long ago that people do business with people they like and trust. I've learned that trust is not given, it's earned. I listen to what a customers needs and whats most important to the customer. I listen to what a customers needs and/or wants and I get it done. Great relationships are established by being upfront, fair and honest. My process and goal is for people to know & feel like they made the right decision. People may not always remember what you have done for them but they will always remember how you made them feel. I have been a customer and I know what it is like. I run a kara based business. I do good so that good continues happen.
- How did you get started doing this type of work?I grew up in a family handymen. We have done everything from patching and painting walls and ceilings, to changing sinks, faucet, shower heads, and unclogging drains, to fixing cabinets and changing garbage disposals. I've repaired and replaced fences, pulled rugs and base boards, and replaced with laminate flooring. I switched out ceiling fans, florescent light(s), sockets, and switches.
- What types of customers have you worked with?I have work primarily with residential customers from all walks of life. It is in my experience that no two customers are the same. I have work with a multitude of different personalities (types A, B, & C), attitudes, perspectives, opinions, the organized and unorthodox. I have worked with those who are humorous and sarcastic and those who are not. From the customer who follows you around to those you don't see until the job is done. The one thing they have all have in common is that I don't leave the job site until the job is done currect and the customer is satisfied with my work.