First Appliance Repair & HVAC
First Appliance Repair & HVAC

First Appliance Repair & HVAC

Offers remote services
Discounts available
Offers remote services
Discounts available
$70/service call

(waived if hired)


Select a service
Zip code
Appliance brand

Responds in about 1 hour

Introduction: About us First Appliance Repair is an appliances company in Bay Area. We deliver high quality service by providing our customers with a personalized customer experience. Our technicians are respectful, experienced, and knowledgeable. A few of our core values include transparency, hard work, and premier service. We pride ourselves on our unshakable commitment to performing superior quality work. Our mission is to always leave our clients with the job done right the first time.
Overview

Hired 303 times

16 similar jobs done near you

Background checked

5 employees

10 years in business

Payment methods

Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, Zelle

Social media

Facebook, Instagram

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

25 photos

  • Rocky and Samsung washer

    Appliance Repair or Maintenance

  • First appliance repair and Oscar repairing Dishwasher

    Appliance Repair or Maintenance

Specialties
Appliance type

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Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Good 4.3

198 reviews

5
66%
4
18%
3
4%
2
2%
1
10%

Read reviews that mention:


Rebekah M.

Appliance Repair or Maintenance

First Appliance responded quickly to my request for dishwasher repair and they were there to fix it same day. Great customer service and experience, highly recommend.
First Appliance Repair & HVAC's reply
Dear, Rebekah Thank you for your choice. We are very glad that we were able to meet your expectations. Sincerely, First Appliance Repair.
Aug 27, 2021
·
Verified
Karthik C.

Central Air Conditioning Repair or Maintenance

I had requested routine maintenance for my newly installed HVAC system. I had also mentioned that there was no problems whatsoever. When the technician arrived, he asked me if any problems. When I told him that my filter was not dirty despite being a year old, he got angry that I called him for such minor reasons. It was an awkward exchange as he didn't seem to like me asking some questions about the filter. I then had to remind him about the routine maintenance. He briefly checked everything and confirmed that everything is ok. More than the service, it was his condescending tone which was a put off. I would have appreciated an educational tone as it is my first time being an HVAC owner, and which I had stated early enough. Update: The company called immediately to apologize for the experience and offered to refund the fee. Since there was no problem with the work done, I accepted the offer. I am updating my review due to the good customer service.
Sep 15, 2021
·
Verified
Kristin R.

Appliance Repair or Maintenance

The tech told me what was wrong with my appliance and I decided to buy a new one because of the age of my old one and the cost to repair it.
First Appliance Repair & HVAC's reply
We always work on improving our job, so it is very important for us to know all points. Thank you in advance.
Aug 14, 2021
·
Verified
David C.

Appliance Repair or Maintenance

The thing that made the difference in why I selected FAR was because they were proactive about wanting our business. I received 3-4 responses to my job as soon as I posted it, and I was in the process of filling out the RFQ for a different company when FAR actually called me to confirm we had received their reply, and I ended up booking an appointment with them right then. It definitely pays to be proactive. I had also described the issue with our dishwasher so precisely, the tech was able to send me an estimate over the phone, saving the visit for the actual repair instead of the investigation. I like that efficiency!
Aug 6, 2021
·
Verified
Stephanie R.

Central Air Conditioning Repair or Maintenance

I cannot begin to express my gratefulness to the team at First Appliance. They fixed my complex hydronic air-conditioning system - that over the years I have spent thousands and thousands of wasted dollars on. All that was wrong with it was a leak - in a VERY OBVIOUS valve - which for some reason NO OTHER TECHNICIAN could locate over the years - what scammers! Grrr. It took Jason - the HONEST, GENIUS technician - assigned to me - just about 2 hours to detect the leak - fix the leak - replenish the freon - and my system is as good as new! I would give these guys 10 stars if Thumbtack had the option! The entire process was a breeze - from the first point of contact by Mary over the phone - to Jason diagnosing the problem and then fixing my problem all within a span of 2 days. And all for such a reasonable price! Thank you First Appliance. I have been telling just about everyone I know to contact you if they need help with their air conditioning system. The world needs more honest, smart, people like you!
Jul 30, 2021
·
Verified
Credentials
Background Check

Oleg Mikhailov

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Senior Citizen Discounts, Police & Firefighter Discounts, Military Discounts, Teacher Discounts, Student Discounts.

  • What is your typical process for working with a new customer?

    Appliance Installation & Repair Services Cooktop Repair Dishwasher Repair Dryer Repair Freezer Repair Ice Maker Repair Major Appliance Repair Microwave Repair Oven Repair Range Hood Repair Refrigerator Repair Stove Repair Washing Machine & Dryer Repair

  • What education and/or training do you have that relates to your work?

    In Business Since: 2011 Insured Owner Performs All Work Employee Background Checks Employee Drug Testing Years of Experience: 10

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