FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We charge a flat rate instead of an hourly rate, so you’ll always know the total cost upfront with no hidden fees. This way, you don’t have to worry about the clock running or surprise charges. Our pricing is transparent, simple, and designed to give you peace of mind.
- What is your typical process for working with a new customer?
When working with a new customer, we start by learning about your specific needs and expectations. Once we understand the details, we’ll provide a clear flat-rate price so you know exactly what to expect. We also provide a cleaning checklist on our website so you know exactly what is included in the cleaning. From there, we schedule the service at a convenient time for you, arrive prepared, and complete the job thoroughly and efficiently. We always aim to keep communication clear and the process stress-free from start to finish.
- What education and/or training do you have that relates to your work?
Our team has extensive hands-on experience in house cleaning and commercial cleaning. We’ve learned proven techniques, use professional-grade equipment and supplies, and follow industry best practices to ensure high-quality results. In addition, we continually stay up to date with safety standards and efficient methods to deliver reliable service every time.