FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Davis Roofing Group, we understand that every roof is unique. That’s why we offer free, no-obligation estimates for all potential customers. One of our experienced team members will visit your property, assess the roof, take accurate measurements, and identify any areas of concern before providing a detailed estimate—whether it’s for a repair or a full replacement. We proudly offer: • 🏡 Senior discounts • 🎖️ Veteran discounts • 💬 A rewarding referral program for past customers We believe in transparent pricing, no hidden fees, and delivering the best value without compromising on quality.
- What is your typical process for working with a new customer?
At Davis Roofing Group, we make the experience smooth and stress-free from the very first call. 🔹 Courtesy Call – Before we arrive, you’ll receive a friendly call with an estimated time of arrival so you know exactly when to expect us. 🔹 Thorough Inspection – We’ll carefully inspect your entire roof and any problem areas. During the visit, we take detailed photos so you can clearly see what we see. 🔹 Honest Recommendations – Our team will walk you through the findings and offer the best solution for your specific situation. If your roof can be repaired and extended, we’ll recommend that first—we never push unnecessary replacements. 🔹 Clear Options – If a replacement is the right path, we’ll present all your options, including roofing materials and color choices, so you can make the best decision for your home and budget. Our goal is always to provide value, build trust, and help protect what matters most to you.
- What education and/or training do you have that relates to your work?
At Davis Roofing Group, safety and quality go hand in hand. All of our crew members are OSHA Certified and have completed comprehensive Fall Protection training, ensuring they work safely and responsibly on every project. Roofing is one of the most hazardous trades, and we take that seriously—not just for the safety of our team, but for the peace of mind of our customers. In addition to their industry certifications, every crew member undergoes in-depth training upon joining Davis Roofing Group. Even seasoned roofers are brought up to speed on our internal standards, processes, and expectations—so no matter who’s on your roof, you’re getting workmanship that meets the highest level of quality we’re known for.