- What should the customer know about your pricing (e.g., discounts, fees)?
The prices vary job to job but the craftsmanship stays the same.Each job has its own demands and constraints. $49 service call to most areas we serve daily. $19 for cylinder re-keying to most locks in the market.
- What is your typical process for working with a new customer?
First we introduce ourselves with a quick bio of us, then get to know the customer briefly. We then LISTEN and formulate a plan to address the issue the most cost effective way possible. We are relentlessly after perfect customer satisfaction. Customer service is our top priority.
- What education and/or training do you have that relates to your work?
My name is Marco. I have been In the locksmith Industry for 12+ years. Silva Security Solutions Experience And Friendly Service Makes Us The Right Choice For Any Project. We Have Experience In Large Master Key Systems, Safe Service, Access Control And CCTV, As Well As Many Other Security And Locksmith Services. Because of our vast knowledge in our field, in most cases we can give accurate estimates over the phone, eliminating surprises on site. We believe that by providing a good service, and reasonable prices, we will build a strong business with lifelong customers! Give us the chance to earn your business, we will not let you down