Geek-O-Rama

Granada Hills, CA

Get up to five quotes from pros like Geek-O-Rama within hours. Get Quotes

About this pro

How does your service stand out?

Our work stands out because we will go the extra mile to make a customer happy. We've completely removed hourly rates and have a flat, per-instance charge. Which means, our services aren't rushed. We get the job done right, no matter how long it takes! And because the pressure is on us to work efficiently whilst maintaining a high level of quality, we usually get most issues resolved in under an hour!

What do you enjoy about the work you do?

We love working with people. There's nothing better than knowing you're doing the job properly and doing it right consistently. We love showing what we can do to help make your computer feel like it just came out of the box!

Location

Granada Hills, CA 91344

Background check

Complete

Years in business

18

Number of employees

5

Times hired on Thumbtack

278

Reviews

181 Reviews
  • Joe A. May 25, 2016
    Computer Repair
    Verified Review
    Very professional. Not only removed all virus from computer but also reconfigured my printer after removing virus. I will recommend to my sales associates.
  • Lars D. Mar 1, 2016
    Computer Repair
    Verified Review
    Well done Joel!!! Runs like new! Well worth the price!!!
  • Robin D. Feb 8, 2016
    Computer Repair
    Verified Review
    Network down. WiFi not functioning. Network was repaired. WiFi is due to faulty equipment installed by Verizon.
  • Chee C. Oct 9, 2015
    Computer Repair
    Verified Review
    Joel at Geek-O-Rama was extremely helpful. His customer service and patience were totally awesome! I had several issues with my computer (couldn't connect to the internet, computer was booting up slowly, running slowly, etc.). Joel tackled the biggest issue first (inability to connect to the internet) and when one approach didn't work, he patiently tried another. After we solved the connectivity issue, he was able to connect to my computer remotely to thoroughly and efficiently check my computer for viruses and malware. (We found none.) He was very professional and explained what he was doing and asked permission to connect remotely, after which he was able to perform his work much more quickly than before. Joel was great, because his service is much cheaper and faster than taking it into computer repair store. And I could do this from the comfort of my home. The service even comes with a 30 day guarantee! I would definitely use Joel again and recommend him to anyone looking to get rid of malware/viruses or figure out why his/her computer is not working well! The value and service are the best I've ever experienced! Thanks, Joel!
  • Janet M. Oct 8, 2015
    Computer Repair
    Verified Review
    I couldn't get on to the Internet with my browsers and my computer would freeze repeatedly. Joel logged on, told me to go relax for a couple of hours. I did and when he called back, all was right with my world. No unplugging desktop and carting to a store and waiting a week or two to have the same thing done at twice the cost!
  • Celinda R. Sep 22, 2015
    Computer Repair
    Verified Review
    Joel was great! Although he found my operating system needed to be replaced, he did an amazing job with removing threats, viruses and more. Yes. I would recommend.
  • Andrew R. Sep 11, 2015
    Computer Repair
    Verified Review
    Computer cleaning and repair went greayt
  • Cole P. Sep 10, 2015
    Computer Repair
    Verified Review
    Professional, personable, knowledgeable, prompt. Excellent all around.
  • RUTH M. Sep 9, 2015
    Had lots of malware and Joel took care of it and got my computer running in tip top condition in less than 45 min. I'm very satisfied!
  • Cheryl D. Sep 6, 2015
    Computer Repair
    Verified Review
    great job
  • Robert S. Sep 3, 2015
    Computer Repair
    Verified Review
    Very happy with service - prompt, knowledgeable, and professional. Tech scanned computer, removed some malware, memory hogs, unnecessary files. Will definitely use Geek-O-Rama next time I have an IT need.
  • Steven B. Sep 1, 2015
    Computer Repair
    Verified Review
    Joel was great. Super helpful. Went beyond his role of helping mewith my issue which turned out to be something he couldn't repair. Would HIGHLY recommend
  • Rick M. Aug 31, 2015
    PC Computer Repair
    Verified Review
    Joel went above and beyond to help solve my malware and virus problems. Very patient and quick service
  • Rodrick B. Aug 11, 2015
    Computer Repair
    Verified Review
    Joel P. Aug 13, 2015

    We're not really sure who this person is and why we even got rated by someone who never used our service.

  • Gabriela G. Aug 9, 2015
    PC Computer Repair
    Verified Review
    Really helpfu great costumer service thank you Joel our laptop is working great
  • Marlene Y. Aug 7, 2015
    Computer Repair
    Verified Review
    He was friendly , helpful and was able to explain it in a way that I could understand what was going on with my computer. I was very satisfied if I have any other problems I will be calling them again for sure without a doubt I just have to say thank you so much.
  • Michael C. Aug 3, 2015
    Computer Repair
    Verified Review
    I was having difficulty with my Google Chrome as well as my computer acting weird, slow and getting viruses. Joel was very proficient in correcting all the errors in my computer. I really appreciate his services.
  • Tony L. Jul 31, 2015
    Computer Repair
    Verified Review
    Had my viruses cleaned up, JOEL was very patient, stuck with me until issues were complete. Nothing could be better on his part just me keeping the computer clean and safe from viruses. I could not say enough about Joel I would like to meet him personally he seems to be a very nice guy. He is a dedicated worker. Joel is an asset to your company, GREAT JOB and a GREAT MAN. Thank you so much
  • Melanie B. Jul 27, 2015
    Computer Repair
    Verified Review
    I am very happy with the service I received from Joel. He did a very thorough job at removing a virus and cleaning up my computer. He was very friendly and courteous and did a great job of explaining things to me. I would definitely use his services again and will recommend him to others.
  • Bob C. Jul 25, 2015
    Computer Repair
    Verified Review
    I got the quote. I called him. He fixed my computer with no BS, and no extra charges. Excellent experience
  • Majken E. Jul 23, 2015
    Computer Repair
    Verified Review
    I had to clear a work computer now that I'm changing jobs and returning it to my former employer. He was efficient, kind, and more affordable than other quotes I had been given. I would highly recommend him!
  • Sharilyn M. Jul 21, 2015
    Computer Repair
    Verified Review
  • Christle L. Jun 29, 2015
    Computer Repair
    Verified Review
    Love love love it!! Joel helped and walked me through how to keep my computer safe (no thanks to my 11yr old downloading movies and games which sent viruses to my computer.) I watched Joel do everything and my computer is like new again! Highly recommend Geekorama!!! Thanks again!!
  • Rich C. Jun 17, 2015
    Computer Repair
    Verified Review
    very helpful-did more than i figured-You'll be the first person I called with a problem--Thanks again RichC
  • Mary D. Jun 15, 2015
    Computer Repair
    Verified Review
    I just fell i love with Joel!!!! Thank you sooooooo much, you will now be my permanent computer guy!
  • Mrs. C. May 28, 2015
    PC Computer Repair
    Verified Review
    Joel was very helpful, fixed my computer problems and he also checked some things out for me that I was wondering about. He also went over what he'd done after he was finished. He was very nice to work with and I will be calling him to fix ourother computer in the near future.
  • Kristine L. May 27, 2015
    Computer Repair
    Verified Review
  • Janine M. May 27, 2015
    Computer Repair
    Verified Review
    Joel is personable and explains everything in simple terms so that non-techies like myself can understand it. He was able to streamline my computer processes remotely, which meant that I could stay home in my PJs and not drag my big heavy tower to a repair shop. Convenience, reasonable price and lots of good suggestions for how to avoid these problems in the future - that's what I was looking for, and that's exactly what I got. Thank you!
  • Briana B. May 23, 2015
    Computer Repair
    Verified Review
    Joel was an excellent help to my issues I had on my computer, and very inexpensive. He took care of all of my issues and also explained to me the issues I was having and why I was having them. I also went to the Geek-O-Rama website to see how legit the company was and I would recommend him and this company not only for pricing but for good work and in a timely manner response to me giving them a call.
  • Jeff L. May 20, 2015
    Computer Repair
    Verified Review
    After two unsuccessful attempts trying to remove the Google redirection virus. Joel in less than two hours remove it and did a complete tune up on my laptop. I will HIGHLY recommend him. He is very knowledgeable. Thanks Joel!
  • Trent C. May 19, 2015
    Computer Repair
    Verified Review
    Could not have been more helpful and professional! Helped walk me through u issues remotely and shed them! Impressive! My new go-to computer repair guy!
  • Linda T. May 16, 2015
    Computer Repair
    Verified Review
    Excellent! Prompt & professional. Joel spoke with me before beginning the work & said it would take about an hour. He was right on target with the time. After cleaning up my computer he explained the problem and showed me some new things on the pc. Excellent timing, service, and knowledge. I will use him again when the need arises. THANK YOU, JOEL!
  • Brenda B. May 13, 2015
    Joel is very professional, extremely knowledgeable and has a great communication style. He cleaned my sluggish MAC and rectified my email problems - and things are working so much better now. I highly recommend him - would definitely have him repair my computers again! Thanks so much, Joel!
  • Marilynn J. May 12, 2015
    Computer Repair
    Verified Review
    Joel was committed to resolving my virus issues. He worked with me for several hours with fortitude, perservance and patience. He was proficient, spoke clearly, was not condescending, and was very easy to speak with. Professional and knowledgable, as though he had a photographic memory before he took over my computer. I highly recommend him.
  • Mary W. May 2, 2015
    Computer Repair
    Verified Review
    My computer was horribly infected. He fixed everything and explained what he did and how to run the computer more safely. He was very professional and didn't try to sell me anything I didn't need. The price was great. I would recommend this service!
  • Jeff G. Apr 30, 2015
    Computer Repair
    Verified Review
    Excellent service , very Professional, highly recommend !!
  • Stella K. Apr 26, 2015
    Computer Repair
    Verified Review
    this was the greatest experience I have ever had with a tech .I was so afraid of having anyone gain remote access after the last experience with another company took me for a ride. However let me reassure anyone that has been taken advantage of Joel Pascual will put all your fears to rest. Great Job and he is my new tech from now on. Thank you THUMBTACK GREAT SERVICE TO OUR COMMUNITY!!!!!! I hope other people take a page from your book. Stella Hadfield
  • Michelle H. Apr 21, 2015
    Computer Repair
    Verified Review
    Awesome experience. Patient, friendly, great to work with. The entire clean up done in less than an hour. Highly recommend.
  • Melissa C. Apr 21, 2015
    Computer Repair
    Verified Review
    So helpful and thorough! I will for sure call Joel again!
  • Pam Z. Apr 21, 2015
    Computer Repair
    Verified Review
    Joel was friendly, warm, professional, knowledgeable and best of all, was able to clean up and get my laptop back to working faster than ever. I will recommend Geek-O-Rama to others and will call on them again if needed. Thank you so much for getting me up and running and back to work!
  • German M. Apr 20, 2015
    Computer Repair
    Verified Review
    Great service, very knowledgeable, professional, quick repair and service time, went above and beyond what was listed on job repair description and above all Best!!!! price out there. Joel was very helpful and patient with the many questions I had for him after wards. A++ service. Will definitely recommend to family and friends.
  • Sandy B. Apr 20, 2015
    PC Computer Repair
    Verified Review
    Joel was great! He responded immediately, and was a pleasure to deal with. He remotely removed a virus from my computer. He explained in lay man terms what he was doing and answered all my questions. He made it easy and stress free. I would use his services again.
  • Sandy C. Apr 19, 2015
    Computer Repair
    Verified Review
    Great experience...he obviously knew what he was doing and what he was looking for. I'm very confident he did everything he could to help and I am more comfortable now knowing he didn't find anything wrong. Great job and I would definitely recommend anyone to use him if you need him to check any computer problems you may have.
  • Kari S. Apr 18, 2015
    Computer Repair
    Verified Review
  • Willease M. Apr 17, 2015
    Computer Repair
    Verified Review
    outstanding work and awesome service !!!!
  • Carol G. Apr 14, 2015
    Computer Repair
    Verified Review
    Joel said he'd call me during a specified time and he did. Led me through numerous processes patiently and slowly without attitude. I'd call him for help again. The price and guaranty are good.
  • Michael J. Apr 10, 2015
    Computer Repair
    Verified Review
    Absolutely amazing service. Joel is a consummate pro and still able to communicate to a computer ignoramus like me. An absolute pleasure to deal with. I will be using Joel for future computer service.
  • Roseanna G. Apr 8, 2015
    Computer Repair
    Verified Review
    Beyond impressed with this company. Joel Pascual definitely made me one happy customer. Virus removal and even added a few different software's for me. GEEK-O-RAMA IS DEFINITLY MY #1 CHOICE FOR COMPUTER REPAIRS! these guys are the best no doubt.
  • Charla B. Apr 8, 2015
    Computer Repair
    Verified Review
    Great service even if we couldn't get one nasty malware off. Joel got it contained to one browser, so I am leaving that one alone -- forever! My computer is much faster. I watched the work he was doing and am pretty much in awe of what I saw. He is very kind and very responsive -- hire him! You won't be disappointed.
  • Eric M. Apr 7, 2015
    Computer Repair
    Verified Review
    Awesome job. Had us up and running in no time at all. Highly recommended.
  • Lois C. Apr 6, 2015
    Computer Repair
    Verified Review
    Joel was a pleasure to work with and repaired my computer remotely in less than 1 1/2 hrs. Very pleased with his service!
  • Davida K. Apr 4, 2015
    Computer Repair
    Verified Review
    Very efficient. Very fast. On time. Very patient.
  • Candice H. Apr 1, 2015
    Computer Repair
    Verified Review
    My system was slow, my browser were freezing a few times an hour, and my anti-virus would not run. Joel gave my pc a tune up and removed my anti-virus, which I was unable to do. In the end, my anti-virus was installed properly, but this was the only improvement. He even contacted me the next day to check on my system. When I told him that the issue had worsened, he advised me that my hard drive was dying. Overall, he did the best he could, but I would have preferred he let me know how serious he felt the problem was sooner.
  • Lynn P. Mar 31, 2015
    Computer Repair
    Verified Review
    Fast Awesome service! Got right to the problem, fixed it and cleaned my computer up! Great service and Joel was extremely polite and didn't waste time!!! Will use again!
  • Dave G. Mar 31, 2015
    Computer Repair
    Verified Review
  • Shayla A. Mar 30, 2015
    Computer Repair
    Verified Review
    I love the customer service that was given to me! I will definitely use geek-o-rama in the future and will recommend this company to family and friends. Thanks Geek-O-Rama!!!
  • Taylor H. Mar 29, 2015
    Printer Repair
    Verified Review
    Joel was great! Got back to me in a timely manner every time and was so helpful! Didn't even get charged the amount when there was nothing he could do :) Highly recommend!
  • Terry S. Mar 27, 2015
    Computer Repair
    Verified Review
    Found Joel Pascual through a resource called Thumbtack. He was professional, quick and did not waste any time. He fixed my computer via remote access I did not have to transport my computer to his location. Although, I had that option. He made me feel safe and was very trust worthy. I feet comfortable with his payment methods. He did ask for your credit information. He used a professional payment system and you are able to print your invoice and payment confirmation. I highly recommend him.
  • Amy L. Mar 26, 2015
    Computer Repair
    Verified Review
    Very friendly and helpful! The fix went very quick and required very little on effort on my part. Thanks!
  • Jim P. Mar 25, 2015
    Computer Repair
    Verified Review
    Never thought I would say this, but he didn't charge enough! Great work. Very professional. fixed a problem and knew exactly what to do! I highly recommend him
  • Susan P. Mar 24, 2015
    Computer Repair
    Verified Review
    I had a problem with my Macbook Pro that led me to worry that there could be malware present. Joel was available to help almost immediately. He assessed my computer remotely, answering my questions while he did, determined that there was no malware present in less than 10 minutes, and charged me nothing. I couldn't ask for better service and will certainly return if I have issues in the future. Thank you.
  • Susan K. Mar 22, 2015
    Computer Repair
    Verified Review
    he was great! would recommend and/or use again. my only complaint was his phone. had trouble hearing/understanding him.
  • Nicole P. Mar 21, 2015
    WOW! What a precarious position I was in. Not having turned on my laptop for months then waited 3 days before class and to open it with multiple malware issues. The quote I received was prompt and I was provided with a remote option, which was fabulous (although nowadays it makes me nervous). Needless to say, Joel was not only on time but professionally followed up with me to ensure I'd be on time as well. He is patient, thorough, and great assisting a non-tech individual like me! Keep up the great work. I'm a life customer!
  • Virgil K. Mar 20, 2015
    Computer Repair
    Verified Review
    very good, quick service, very pleased
  • Megan S. Mar 19, 2015
    Computer Repair
    Verified Review
    I called really late and expecting an outrageous price, but you couldn't ask for more with the pricing and service you get!!! I just set back and he did every thing for a great price!! Super easy!! Thank you for a great job!!!!
  • Jeremaine Y. Mar 19, 2015
    Computer Repair
    Verified Review
  • Ray T. Mar 19, 2015
    Computer Repair
    Verified Review
    My computer had a number of issues main one being no disc space. Joel got that problem corrected and also found malware and got rid of that. He went above and beyond what I expected, even added a blocker for popup ads which I noticed the absence of right away. I have, in the past, paid four times what I paid today for service that was not near as good. I recommend this service.
  • Chandra F. Mar 18, 2015
    Computer Repair
    Verified Review
    Joel arrived on time and took care of the computer being slow and removed all viruses. He answered all my que He installed new anti-virus software. My computer is working much better without all those popups. I would definitely recommend the Geek-O-Rama group!
  • Brian C. Mar 17, 2015
    Computer Repair
    Verified Review
    joel did a great job and was very patient explaining things to me. I will recommend him to others
  • Joshua S. Mar 15, 2015
    Computer Repair
    Verified Review
    Fast, Effective service. It felt like i couldn't move in my computer, but after Joels help i can now get any web pages ad free! Thanks again Geek-O-Rama and thanks Joel!
  • Dayna M. Mar 12, 2015
    Computer Repair
    Verified Review
    Really prompt response time. All issues were resolved.
  • Phil D. Mar 10, 2015
    Computer Repair
    Verified Review
    Joel did a great job of getting my computer tuned up, running faster. He identified and installed better tools to protect against malware and viruses. Joel is patient and thorough.
  • Robert C. Mar 9, 2015
    PC Computer Repair
    Verified Review
  • Bharet V. Mar 8, 2015
    Computer Repair
    Verified Review
    Joel is a great guy! Totally professional, competent, and punctual. I hired him for a RAM memory upgrade on my Dell Vostro Laptop, and within ten minutes he had the job done! He also gave valuable advice on maintenance and ran a tune-up program on his own initiative after seeking my approval. My laptop runs better and much much faster than even when it was new! I highly recommend Joe for ANY computer work!
  • Lindsay S. Mar 5, 2015
    Computer Repair
    Verified Review
    Joel was a pleasure to work with. Not only was he a friendly person on the phone but he was quick with what he was doing to get rid of one of the worst viruses I have ever seen! He was assuring and took away a lot of stress that I had at work.
  • Amanda W. Feb 26, 2015
    Computer Repair
    Verified Review
    Did a really good job at cleaning my laptop out! I can actually use it now!
  • Samantha S. Feb 19, 2015
    Computer Repair
    Verified Review
    I had ALL the ad-wear on my super ancient PC and Joel was happy to clean it up despite how slow my machine was running. After fixing the problem he installed some handy features to help prevent it from repeating in the future. Fantastic customer service. I would definitely use Geek-O-Rama for future issues!
  • Markesha B. Feb 18, 2015
    Computer Repair
    Verified Review
    Very patient man. Very thorough and great at talking you through the process. Doesn't make you feel "less than" for needing help
  • Juliana P. Feb 17, 2015
    Computer Repair
    Verified Review
    Joel was awesome and fixed up my virus-riddled laptop in less than an hour. He went above and beyond by being exceptionally polite, professional, and patient. My laptop is now running nicely and I am extremely happy with the quality of the work. Thank you Joel!
  • Denise K. Feb 14, 2015
    Great job, very pleased. Fast service and easy to understand.
  • Paul P. Feb 11, 2015
    Computer Repair
    Verified Review
    Very efficient, and understood what i needed done. will use him again if needed.
  • Chris M. Feb 10, 2015
    Computer Repair
    Verified Review
    Joel was Great. Had my computer virus free in an hour. Would recommend!!!
  • Henry R. Feb 9, 2015
    Computer Repair
    Verified Review
    Joel was great! Fast, knowledgeable, and honest. Certainly above and beyond. Will definitely use and recommend in the future. Thanks Joel!
  • C. H. Feb 6, 2015
    Printer Repair
    Verified Review
    JOEL"S patience and commitment to assist me with the problems I was having with both my computer and printer where beyond my expectations.
  • Richard V. Feb 5, 2015
    Computer Repair
    Verified Review
    The tech helped me to a point when he determined that my problems were greater than could be handled over the phone. I then took it to a shop.
  • Mandana R. Feb 2, 2015
    Computer Repair
    Verified Review
    Very professional and pleasant. I will definitely hire him again!
  • Samantha V. Feb 2, 2015
    Joel was very helpful and knowledgeable and resolved all the issues that I was having with my computer quickly and efficiently. I would highly recommend him to anyone!
  • Joy B. Feb 1, 2015
    Computer Repair
    Verified Review
    Very happy with Joel. I highly recommend his service.
  • Sam J. Jan 31, 2015
    Computer Repair
    Verified Review
    Very helpful,friendly,and knowledgeable. He keep us informed on what he was doing. Joel went above and beyond expectations. Very satisfied. Sam & Donna Jennings
  • Thomas L. Jan 31, 2015
    Computer Repair
    Verified Review
    I caught a virus on the computer, plus it was time to service the computer. Joel was very helpful and explained everything very well. The were professional and quick and reasonably priced. I would recommend them to everyone.
  • William J. Jan 30, 2015
    Computer Repair
    Verified Review
    HE EXPLAINED EVER STEP HE DID IN WORDS A NON GEEK CAN UNDERSTAND
  • Nina G. Jan 29, 2015
    Computer Repair
    Verified Review
    Joel at Geek-O-Rama was very easy to work with. He explained things in understandable terms and called when he said he would. He could not resolve our problem because it was hardware related (and he was diagnosing remotely) but I was so impressed that he stated at the start that he would not charge anything if he couldn't fix it - and he didn't. We will definitely use him as a valued resource in the future.
  • Frank Z. Jan 29, 2015
    Computer Repair
    Verified Review
    At first I was skeptical about getting my computer repaired via remote, but after doing research on Geek-O-Rama, I decided to give it a chance, Joey was very patient, professional, and courteous, 'm so happy my computer is up and running....woooohooooo..I would recommend Geek-O-rama..
  • Larry L. Jan 27, 2015
    Computer Repair
    Verified Review
    It was fast and easy....painless
  • Sharon S. Jan 27, 2015
    Computer Repair
    Verified Review
    Friendly, Thorough-.Fixed my laptop when The Geek Squad couldn't! I'll call Joel every time I need help with my laptop!
  • Christina T. Jan 24, 2015
    Computer Repair
    Verified Review
    I am absolutely overjoyed. I got a call from Joel as soon as I said I was ready, he fixed up my malware-ridden laptop, showed me what he did to help in the future, and made sure I was happy with the service. Then, to top it off, he gives a 30-day warranty in case I find something I'm not happy with. Thank you so very much!
  • Beth L. Jan 22, 2015
    Computer Repair
    Verified Review
    I can't began to explain what was wrong. I got a malware called Vosteran. Joel was able to clear that out and get rid of a lot of other garbage. Not having to take it somewhere was greatly appreciated. I will absolutely call again if there is further problems. I'm even thinking of calling on my laptop if it has problems even though I have a warranty on it.
  • Staci J. Jan 19, 2015
    Computer Repair
    Verified Review
    Joel was great, I'm very leery about these sort of things, but he fixed the problems with my computer quickly and didn't ask for payment until everything was completed to my satisfaction.
  • Sachiko K. Jan 19, 2015
    Computer Repair
    Verified Review
    Very capable and excellent service!
  • Mike T. Jan 12, 2015
    Computer Repair
    Verified Review
  • Hebatalla M. Jan 12, 2015
    Computer Repair
    Verified Review
    Thanks for your prompt response, your work is excellent! Great work and super-fast response time on this issue The cost is super reasonable. Joel is very experienced
  • Shery S. Jan 12, 2015
    Computer Repair
    Verified Review
    Very professional, explained step by step. Was able to help immediately, even though he had another client he was working with. Amazing service, even better price. Far outweighs the competition.
  • Carl Y. Jan 7, 2015
    PC Computer Repair
    Verified Review
    Really great service, 5-star + rating. Patient too.
  • Leland C. Jan 7, 2015
    Computer Repair
    Verified Review
  • Tabatha W. Jan 7, 2015
    Computer Repair
    Verified Review
    My exp with Joel was very pleasant, as I'm not tech savvy and he was patient and informative, worked timely and efficiently to solve my computer issue. He was very personable, a trait very important via remote services such as this. I plan to place him in my Rolodex for any possible future computer issues and for friend referrals.
  • Adam H. Jan 5, 2015
    Computer Repair
    Verified Review
    Professional and outstanding service. I will use this company for all my computer needs from now on.
  • Tom T. Jan 4, 2015
    PC Computer Repair
    Verified Review
  • Rick H. Nov 17, 2014
    Computer Repair
    Verified Review
    Joel was very courteous and patient with me (pc stupid). He answered all of my questions in a way that I could understand. The process was done quicly and the results were incredible! It's like having a new PC. After Joel finished working on my PC, I had a few questions to ask him. Bear in mind this was AFTER I paid the invoice. Again, he was just as willing to help me and reconnected to my PC and made some free adjustments I requested. Kudos to you Joel....You far exceeded my expectations at a very modest price!! I can't imagine letting anyone else working on my PC. Thank you Geek o rama, for a great experience. I won't say anymore lest you think this review was "cooked up".....it wasn't....and thanks again!!!
  • Kimberly T. Nov 5, 2014
    My computer seems to be working well. I am looking forward to using it full on tomorrow and will be happy to let you know how things go. Thank You for your prompt reply and calling me here in the midwest and taking care of me the same day!
  • Linda C. Aug 21, 2014
    Joel was extremely effective, efficient, knowledgeable, friendly, and an absolute, complete professional! He addressed all of my computer problems and immediately set about to correcting, cleaning-up, and deleting source problems that were slowing my computer down! He is definitely an invaluable asset to Geek-O-Rama! I will recommend him to my friends, family, and associates! Give this man a raise, he certainly deserves it!!!
  • Jim S. Jul 24, 2014
    Computer Repair
    Verified Review
    These guys are EXCELLENT! I highly recommend Joel and Geek-O-Rama.
  • Ruthie T. Jul 18, 2014
    Computer Repair
    Verified Review
    Joel was very professional, he went over and beyond what was required to get the job done. He found and corrected the many issues wrong with my desktop. I have recommended him to my co-workers. I also have a laptop that needs some attention and I will contact Joel to to work on my laptop as well. Ruthie
  • Nou L. Jul 17, 2014
    Computer Repair
    Verified Review
  • Frank S. Jul 15, 2014
    Computer Repair
    Verified Review
    Wonderful, fast, honest, peofessiobal and priced right! Will definitely use again if I have future issues. I would HIGHLY recommend!
  • Loryn N. Jul 9, 2014
    Computer Repair
    Verified Review
    Fast, professional, knowledgeable. What else can you ask for when utilizing any kind of service! I am very satisfied with my experience with geek-o-rama and Joel. Thank you
  • Judith M. Jul 9, 2014
    Computer Repair
    Verified Review
    Mr. Pascual's knowledge and expertise resulted in my computer being totally "overhauled" and it is now in a working condition beyond my expectations. He made the trip to Orange County from Granada Hills, which was totally "above and beyond" and corrected many flaws in the setup of my computer. I will recommend him whenever I get the opportunity.
  • Sharon T. Jul 7, 2014
    PC Computer Repair
    Verified Review
    Joel was very friendly and professional and was able to take care of my computer program over the internet so I did not need to take my laptop anywhere. The service was quick and successful. I don't think my laptop every worked this fast. I will definitely use this service again.
  • Thomas B. Jul 7, 2014
    Computer Repair
    Verified Review
    Awesome. Great guy
  • Chrystal B. Jul 3, 2014
    He was very patient an new what he was doing very very kind,and Quick.never tried to up the price with as much problems ,i had going on he did the job. man i must tell more of my friends that happy i am your the BEST.Thank you again.
  • Amy T. Jul 1, 2014
    Computer Repair
    Verified Review
    superb job. Got my computer back to its working self again. I would most definitely use Geek-O-Rama again.
  • Bob B. Jun 27, 2014
    PC Computer Repair
    Verified Review
  • Nancy F. Jun 26, 2014
    Excellent service and Joel was great. He was on time and did all that he said he would do, Computer works like new again!
  • Vic B. Jun 24, 2014
    PC Computer Repair
    Verified Review
    Brilliant service. My son only had his computer 2 days before a nasty virus struck. Joel sorted the problem out seamlessly, installed virus protection and chrome. As he was working remotely, there was no long journeys or time taken out of my day. Joel was also fantastic at guiding my 12 year old through the steps to access the computer. I would highly recommend using this service
  • Robert P. Jun 24, 2014
    Computer Repair
    Verified Review
    My computer had many problems and Joel was very patient with an old grandfather and fixed the problems at the price he quoted.
  • Alexine G. Jun 23, 2014
    Computer Repair
    Verified Review
    Joel was very nice and helpful. He knew what he was doing and made me feel very comfortable about his work. Will use this company again. Thanks Joel.
  • Alex G. Jun 20, 2014
    Computer Repair
    Verified Review
  • Shawn C. Jun 19, 2014
    Computer Repair
    Verified Review
    Easy to do and thorough fix. Joel paid attention to detail and spent the time to get it fixed and do it right. Great value as far as cost
  • David C. Jun 17, 2014
    Computer Repair
    Verified Review
    A trustworthy and dependable service that cleaned up the bugs in my computer remotely while I attended to other matters. Joel's service is highly recommended for your computer glitches and assorted bugs!!
  • Glenda H. Jun 15, 2014
    Computer Repair
    Verified Review
    Joel cleaned up my computer, got rid of a virus & took off unnecessary programs. He was kind, courteous & answered any questions I had.
  • Midori F. Jun 9, 2014
    PC Computer Repair
    Verified Review
    very good and fast. ty for your great job!
  • Mike C. Jun 8, 2014
    Computer Repair
    Verified Review
    Great guy....fixed what needed to be done...Happy with the Professional Service. I will use him again!
  • Pat R. Jun 7, 2014
    Computer Repair
    Verified Review
    This was a great job well done and quickly. No time wasted. Helped me with all of my problems and was so patient with me and my questions when I didn't understand. Added, subtracted, and made my computer happier as well. thanks.
  • Rebecca R. Jun 6, 2014
    Computer Repair
    Verified Review
    Awesome...I did not initially choose them, but the proof is in the pudding!Thank you for cleaning the computer while I was spinning carefree at the gym!!!!
  • Peter P. Jun 5, 2014
    PC Computer Repair
    Verified Review
  • Donna D. Jun 3, 2014
    PC Computer Repair
    Verified Review
    Joel was able to rid my computer of a nasty virus, update programs, and eliminate all malware -- all in about 45 minutes without my having to unplug anything. Price was very reasonable. Color me happy!
  • Michelle J. May 29, 2014
    Checked my computer for viruses and removed unneeded programs. I didn't have to disconnect my computer and take it to someone's shop and leave it for days. Thanks for your help
  • Elizabeth M. May 24, 2014
    Computer Repair
    Verified Review
    Joel was fantastic! He was very quick and answered ALL of my concerns with a sense of empathy. I would not only use this company again but I would also recommend to my friends and family.
  • Brenda R. May 23, 2014
    Computer Repair
    Verified Review
    Great customer service!! He helped resolve every issue I had and more. He goes out of the way to make sure everything is fixed and working properly. Very patient with my computers issues and overall I was so pleased! Would definitely recommend him to my friends and family. Def our new computer guy for sure!!!
  • Phyllis F. May 23, 2014
    Computer Repair
    Verified Review
    Effortless! Affordable! Trustworthy! Smart and courteous people. Did not take a long time or tie up my time while it was being repaired. I will certainly use again. Joel gave me confidence that he could fix my problem. I liked the idea of paying after the services because that let me know you trusted me and were confident that you could solve my problem.
  • Martin M. May 20, 2014
    Computer Repair
    Verified Review
    Joel did an excellent job of diagnosing my computer problem, removing all the computer viruses and getting my computer running the best it has been since I purchased it. the service was very fast and he answered all my questions.Joel was great.
  • Jason R. May 17, 2014
    PC Computer Repair
    Verified Review
    im impressed, i been putting this off for so long. i cant believe how fast and easy iit was!! i definitly recommend it! thanx joel
  • Reid & Weitzel T. May 16, 2014
    Computer Repair
    Verified Review
    OMG....THE BEST SERVICE....EVER! I was completely at my wits end, and Joel was able to knock out several nasty Trojans that had crippled my system and changed all my administrator permissions...he was like an exterminator! THANK YOU, JOEL!
  • Michelle G. May 14, 2014
    Computer Repair
    Verified Review
    Wonderful experience working with Joel! He was very professional and his knowledge of how to fix my computer issue was exceptional. The speed at which he repaired my computer was outstanding. I had never tried an online remote computer company before, now that I have, I will use Geek-O-Rama again!!! Thank you, Joel!
  • John E. May 13, 2014
    PC Computer Repair
    Verified Review
    Timely and efficient. Great service. I will recommend to any friends having computer problems
  • Carolyn E. May 12, 2014
    PC Computer Repair
    Verified Review
    I hired Joel based on his profile, years in the industry, and reviews. He was prompt to respond, thorough, professional, and supremely patient. He managed my job remotely, and put me at ease that I would be completely satisfied. A pleasure to use his service!
  • Molly J. May 8, 2014
    Computer Repair
    Verified Review
    I am extremely satisfied with the response time in getting back to me and fixing the issues that I had with my PC. The technician was courteous, knowledgeable, took charge of the problem and fixed it promptly. The service was also cost effective. I could not ask for better service. I will recommend to my friends and will use the service again if needed. Very satisfied customer.
  • Jim P. May 8, 2014
    Computer Repair
    Verified Review
    Joel was very professional and efficient. I appreciate how he knew exactly what to do and did it. He set up my network on my IMac, laptop and set up my wireless printer. He then cleaned up my laptop as a bonus. What a professional!
  • Lynn F. May 6, 2014
    Computer Repair
    Verified Review
    Joel was a top notch professional that we would recommend and refer without hesitation. Our virus/malware infected laptop was up and running in no time (less than 40 minutes). We are going to have him analyze and assess our other company laptops as well. He is the new IT specialist for our company!
  • Emily L. May 5, 2014
    Computer Repair
    Verified Review
    Joel connectedfrom California to my computer in SC. I hung up with him, went to eat dinner and when I was done, so was he. $39 for a very clean, fast running lappie. He found a trojan virus and lots of malware. My biggest issue was running Firefox. I'd tried upgrading and resetting but never got the new firefox running. He got the new version installed and running smoothly and for a really great price. Gonna use him again and again!
  • Sandra H. May 5, 2014
    Computer Repair
    Verified Review
    FANTASTIC - PUT ME AT EASE WITHIN THE FIRST FEW MINUTES OF SPEAKING WITH HIM. AFTER THAT MY TRUST IN HIS ABILITY TO HELP ME INCREASED STEADILY THE LONGER WE SPOKE. HE WAS A REAL BLESSING TO ME AND I WILL BE PASSING MY EXPERIENCE ALONG TO ALL MY FRIENDS AND FAMILY. I AM A VERY SATISFIED CUSTOMER. MY COMPUTER RUNS BETTER THAN IT HAS IN A LONG TIME AND I FEEL LIKE I HAVE A NEW ONE. THANK YOU JOEL
  • Tami B. May 4, 2014
    PC Computer Repair
    Verified Review
    I HIGHLY recommend Geek-O-Rama!!! Joel went above and beyond to repair my computers and I can't thank him enough for the outstanding and quick service. THANK YOU JOEL- YOU'RE AMAZING!!!
  • Jen C. May 1, 2014
    PC Computer Repair
    Verified Review
    Joel was very polite and accommodating. Completed all the work remotely making life easy for this busy mama. His customer service was excellent and the entire experience was seamless and pleasant. Thank you Geek-O-Rama and Joel
  • Angela A. Apr 10, 2014
    Web Design
    Verified Review
    Joel is a true professional. His work is excellent. I am very pleased with the final product. The process of building my website was quick and Joel worked out all the details with my local multiple listing service. I would recommend him if you want a stress free transaction.
  • Virginia S. Apr 10, 2014
    Computer Repair
    Verified Review
    excellant service! Friendly and informative. Thank you!
  • Alice C. Apr 10, 2014
    PC Computer Repair
    Verified Review
  • Joel F. Apr 9, 2014
    Computer Repair
    Verified Review
    Joel was very friendly, nice and helpful person. He fixed the issues I had in a quick time span and at a reasonable price. Great service! Thank you Joel.
  • Anne D. Apr 7, 2014
    Computer Repair
    Verified Review
    Joel was excellent to work with. He is very polite, professional and easy to understand. I appreciate that he went the extra mile to figure out what was wrong with my computer and the issue I was having with my printer drivers. He fixed my computer and I couldn't be happier! Thanks Joel - I will tell all my friends.
  • Tom G. Apr 7, 2014
    Computer Repair
    Verified Review
    Joel was very professional and helpful -- the process took longer than expected , but my issues were resolved . there was no sales pitch to buy additional programs for future use .
  • Richard W. Apr 6, 2014
    Computer Repair
    Verified Review
    Joel was patient, professional and a pleasure to do business with. I will certainly use his services in the future. Richard
  • Michelle C. Apr 6, 2014
    Computer Repair
    Verified Review
    Joel was very helpful, very friendly and courteous. He was knowledgeable and was very prompt in contacting me via "thumbtack." The price was also reasonable. Thank you Joel
  • JO C. Apr 3, 2014
    Computer Repair
    Verified Review
    My computer was in such bad shape ( I couldn't stay on for more than 5 minutes without getting knocked off or frozen) that I was ready to buy a new computer. BUT, I got lucky, I stumbled on to Joel Pascual. He not only knows his stuff, but he has a clear way of explaining. SIX stars for Joel!!
  • Dana S. Mar 30, 2014
    Computer Repair
    Verified Review
  • Maxine R. Mar 27, 2014
    Computer Repair
    Verified Review
  • Kelli S. Mar 23, 2014
    Computer Repair
    Verified Review
    Joel was great. Fixed my problem quickly. I would use this service again!
  • Megan E. Mar 19, 2014
    Computer Repair
    Verified Review
    So far so good. Flexible, fast, easy. No more adds popping up and hope my computer is fixed for a long time. W
  • Nelson G. Mar 16, 2014
    Computer Repair
    Verified Review
    Very honest and professional service. Would recommend to anyone. My experience could not have been any better!
  • Stephanie P. Mar 14, 2014
    Computer Repair
    Verified Review
  • Jeff D. Mar 14, 2014
    Computer Repair
    Verified Review
    Great job Joel. Not only is he very knowledgeable but very personable as well. We will definitely use his services again when needed.
  • Don B. Mar 13, 2014
    Computer Repair
    Verified Review
    Great experience and quite informative. Joel was very helpful and professional in answering question and explaining the entire process. Will use the business again and best of all the price was excellent. Thanks Joel, I very much appreciated the experience!!
  • Richard L. Mar 12, 2014
    Computer Repair
    Verified Review
    Joel was exceptional. I was a skeptic, because I have not heard of Geek-O-Rama. Joel has turned me into a believer. My laptop had numerous malware and Joel confidently removed all traces of malware quickly and efficiently. His professionalism, customer service, knowledge, patience and overall skill set has won my confidence over to use Geek-O-Rama going forward. Thank you, Joel. Much appreciated. Richard
  • Angelique T. Mar 12, 2014
    PC Computer Repair
    Verified Review
    Great service. They did an antivirus protection for free and they completely cleaned out my computer for a great price. Highly recommend Geek-O-Rama.
  • Efren C. Mar 10, 2014
    Computer Repair
    Verified Review
  • Bernice J. Mar 8, 2014
    Computer Repair
    Verified Review
    Joel was very professional and made me feel very comfortable using Geek-O-Rama. I could also understand Joel. He got rid of viruses, and turned up my computer. The sevice was very affordable and I would highly recommend using Geek-O-Rama. I will use Geek-O-Rama in the future.
  • Ruby C. Mar 6, 2014
    Computer Repair
    Verified Review
    you did a excellent job of removing a very nasty virus it was well worth the cost and your customer service was great thank you very much
  • Maria L. Mar 5, 2014
    Computer Repair
    Verified Review
    Really responsive, did a great job. Computer works perfectly now. I am using Joel again!
  • Sheryl S. Mar 4, 2014
    Computer Repair
    Verified Review
    Wow! Great service! He had my problem fixed within 15 minutes. The fee is so reasonable, saved me a ton of money, and time. I'll use them again any time!!
  • Brad M. Mar 4, 2014
    PC Computer Repair
    Verified Review
    I went from having to drop my laptop off for 2-3 days so someone could attempt to fix it (not an option) to having Joel spend a few hours -- remotely! -- late into the night fixing my laptop. My PC was infested with adware, spyware, maybe even underwear -- just about all the malicious things you can name -- but not anymore. I know my repairs took longer than Joel anticipated, but he never complained once, never asked for more money, and showed tireless dedication to fixing my laptop. He's a true professional with the education and experience you look for. He even said he'd drive the 20 miles to fix my laptop in-person if necessary. Whether Joel knows it or not, he's now my one-person business's IT department. In this instance, I took a chance on Thumbtack and Joel, and I couldn't be happier.
  • Roxanne W. Mar 3, 2014
    Computer Repair
    Verified Review
    I can not Thank Geek-O-Rama enough! Very honest easy to work with. He made sure that everything was fixed and was in working order. I would not hesitate to use them again. Thank you so much!
  • Brent H. Feb 28, 2014
    Computer Repair
    Verified Review
    Joel and Geek-O-Rama are awesome! They did a great job removing malware from my home computer. Very professional and courteous. Highly recommend!
  • John F. Feb 28, 2014
    Computer Repair
    Verified Review
    The Technician was quite perfect match for the problem that my computer had and he really tried his best to fix the problem,Very patient with time and he kept on consulting me on every stage we could go to.I will definitely refer him my company for bigger assignment.
  • Jeremiah I. Feb 28, 2014
    Computer Repair
    Verified Review
    Professional and courteous, with fast results. Fixed a connectivity issue, optimized performance and destroyed some pernicious malware. All done at home. I highly recommend this service..

Q&A

What education and/or training do you have that relates to your work?
Yes, our reps are either CompTIA A+ / Network+ certified or currently in the process of getting certified.
What types of customers have you worked with?
Most of the work we do consist of remote desktop support for clients that need a nasty virus removed or want to make their very slow computer, faster! We also get a lot of customers that need help setting up their wireless network, securing the router, and making sure all wifi devices connect successfully.
What advice would you give a customer looking to hire a provider in your area of work?
If they every try to remote into your computer, show you a bunch of errors in Windows, then try to scam you into buying a $300-$500 technical support package. Unplug your computer and hang up the phone A.S.A.P! There are many scam artists looking for a quick buck by using scare tactics to scare you into buying an over-priced support plan. Don't do it!