|Sunday||8:00 a.m. to 7:00 p.m.|
|Monday||8:00 a.m. to 7:00 p.m.|
|Tuesday||8:00 a.m. to 7:00 p.m.|
|Wednesday||8:00 a.m. to 7:00 p.m.|
|Thursday||8:00 a.m. to 7:00 p.m.|
|Friday||8:00 a.m. to 7:00 p.m.|
|Saturday||8:00 a.m. to 7:00 p.m.|
About this pro
Our work stands out because we will go the extra mile to make a customer happy. We've completely removed hourly rates and have a flat, per-instance charge. Which means, our services aren't rushed. We get the job done right, no matter how long it takes! And because the pressure is on us to work efficiently whilst maintaining a high level of quality, we usually get most issues resolved in under an hour! We love working with people. There's nothing better than knowing you're doing the job properly and doing it right consistently. We love showing what we can do to help make your computer feel like it just came out of the box!
19 years in business
278 hires on Thumbtack
- What education and/or training do you have that relates to your work?Yes, our reps are either CompTIA A+ / Network+ certified or currently in the process of getting certified.
- What types of customers have you worked with?Most of the work we do consist of remote desktop support for clients that need a nasty virus removed or want to make their very slow computer, faster! We also get a lot of customers that need help setting up their wireless network, securing the router, and making sure all wifi devices connect successfully.
- What advice would you give a customer looking to hire a provider in your area of work?If they every try to remote into your computer, show you a bunch of errors in Windows, then try to scam you into buying a $300-$500 technical support package. Unplug your computer and hang up the phone A.S.A.P! There are many scam artists looking for a quick buck by using scare tactics to scare you into buying an over-priced support plan. Don't do it!
Pacific Time Zone