It’s free with no obligation to hire
Hired 282 times
20 years in business
(Pacific Time Zone)
8:00 a.m. to 7:00 p.m.
Credit card, Cash, Venmo, Paypal
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
Photos and Videos
1 photo and 1 video
Slow computer performance,
Virus or malware,
System error or blue screen,
Troubleshooting needed to determine issue
My experience with Joel was so outstanding I will tell anyone needing help with their computer about him and Geek-o-Roma. In fact I called my Bank IT department and my mother about using him, I will tell my co-workers tomorrow. He repaired my virus problem, greatly improved my security, made some changes that improved and simplified using my computer. Now my computer works so much more effectively and quickly that it is like I just changed from dial up to high speed. He listens well also. All this for a fantastic price!!Feb 8, 2019Verified
Could not have been more helpful and professional! Helped walk me through u issues remotely and shed them! Impressive! My new go-to computer repair guy!May 19, 2015Verified
Joel was a pleasure to work with and repaired my computer remotely in less than 1 1/2 hrs. Very pleased with his service!Apr 6, 2015Verified
Beyond impressed with this company. Joel Pascual definitely made me one happy customer. Virus removal and even added a few different software's for me. GEEK-O-RAMA IS DEFINITLY MY #1 CHOICE FOR COMPUTER REPAIRS! these guys are the best no doubt.Apr 9, 2015Verified
Joel is personable and explains everything in simple terms so that non-techies like myself can understand it. He was able to streamline my computer processes remotely, which meant that I could stay home in my PJs and not drag my big heavy tower to a repair shop. Convenience, reasonable price and lots of good suggestions for how to avoid these problems in the future - that's what I was looking for, and that's exactly what I got. Thank you!May 27, 2015Verified
- What should the customer know about your pricing (e.g., discounts, fees)?We provide our services at a flat, per issue fee. And because we do not charge by the hour, it encourages our techs / engineers to resolve issues in an efficient and timely manner. We do not charge per hour or have any hidden or extra fees. New customers also get a "New Customer" discount! So, make sure you mention it to your technician or customer service representative.
- What education and/or training do you have that relates to your work?Yes, our reps are either CompTIA A+ / Network+ certified or currently in the process of getting certified.
- What types of customers have you worked with?Most of the work we do consist of remote desktop support for clients that need a nasty virus removed or want to make their very slow computer, faster! We also get a lot of customers that need help setting up their wireless network, securing the router, and making sure all wifi devices connect successfully.