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Hired 81 times
19 years in business
(Pacific Time Zone)
9:00 a.m. to 6:00 p.m.
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Great experience with eli and his men. They are professional and very nice. My wife and I wanted our entire house, inside and out completely redone, and after meeting several contractors, we were delighted to meet Eli. He answered all of our questions and made us feel comfortable through everything. They are not almost done with our house and we could not be happier. Thank you Eli and team! You made us very happy!Sep 13, 2017Verified
After researching many contractors and companies, my wife and I ended up choosing Eli to completely redo our new home. Our last experience, with our previous house was a disaster so this time we were very picky and took our time choosing a contractor that we thought would be a perfect match with us! There are a few reasons why Eli was more then 100% perfect for us. 1. The cost was right around the cost of the other contractors we met with, who offered us less and did not seem to want to incorporate all our dreams. 2. Eli listened to us and followed exactly what we wanted, and never got tired of listening to us about anything. 3. Eli and his team were professional, clean, and extremely friendly throughout the entire project. 4. Eli only uses top-notch materials, unless otherwise specified, and makes sure to give you the highest quality in every aspect. 5. Eli and his team were amazing from start to finish, easy to talk to and everything was completed on time! There are so many companies and contractors in the area, and the service and professionalism that Eli delivers is far greater then anyone else. Designing and remodeling our home was actually a fun, joyful thing that we absolutely enjoyed because of Eli and his team. This is the best outcome we could have ever dreamed of considering the fact that we were so nervous in the beginning because of our last experience. We are so happy and have already referred Eli to some of our friends because he is just that amazing. We love Eli and his team and recommend him to anyone who wants a pleasant experience with remodeling!Aug 6, 2017Verified
Eli was tasked to upgrade our bathroom and add a room extension for a walk in closet. He promised that work will finish close to the time when our baby arrives (beginning of July due date) but they did not start until June 20th and work wasn't done until our baby was 4 months. I'm surprised that people commented their 3 bedroom addition was done in 3 months. Our 1 bedroom, walk in closet, bathroom remodel, and two additional closet upgrades in 2 other bedrooms (no new construction, just adding shelves) was done in over 4 months. We were displaced with a newborn for that long and no courtesy/empathy was shown. The quality of work was okay level (lower value than the money spent) but the journey was very painful. Eli never wrote anything down and kept his minimalistic 2 page contract vague and open to interpretation. While signing the contact we thought he will elaborate on more detail but that never happened. Finally when the job started we sat down and put some deadlines on paper. The deadline to finish was August 5. However, August 15 came and still bare crooked walls in the master bedroom, master bath torn apart, and a dysfunctional closet upgrade in our son's room. At that point we fired the foreman because he was extremely inefficiently and Eli brought in another team who kept saying oh 2 more weeks. Those 2 more weeks became more than two more months. Key things that we disliked and tried to address many times: 1. Eli tried to keep things in his memory and based on that he argued with us all throughout projects. We suggested he keep notes at least on our project but he never did. 2. His crew was kind and considerate but he has no connection with them. He'd find out about things gone wrong, missing etc much after they happened. 3. After delaying our project for 3x the promised time, he tried to cut corners in both time and money and leave it half way saying that it is not in contract (even though it was) without even reading the contract. 4. He would argue with me on menial things like paint etc. He also fired the electrician who was one of better people on his team, possibly because the electrician try to save us money by not doing doing the unnecessary panel upgrade. 5. His architect made several mistakes. Infact, one big mistake still exists in our house and was never accepted/corrected by Eli. 6. When tasked with something even marginally challenging, he just refused to accept it was in the contract and wanted to tag on additional charge. As an example, he tagged on additional $2000 for tiling the bathroom walls because he said standard is to tile only the shower and not the walls. Had he talked to us about that detail in the beginning, we'd have clarified that. When we wanted to install a glass door in the shower, his crew couldn't handle and he wanted to charge extra because his crew would typically install the cheap plastic shower door outside the shower and glass door install would cost extra. Finally we got another contractor to install that door without any credit from Eli. In the end we decided to bite the bullet on all the additional costs, get it done, and get our life back. All in all, we will not recommend Eli to anyone.Jan 19, 2017VerifiedGMBC Construction Inc.'s reply
Rupeet, I am sorry you did not enjoy your experience. One of my goals is to make sure all my clients are happy and satisfied, which throughout the job was my impression from you. The job was extended by 6 weeks because you changed the plans over 30 times and you were not charged a penny any of those times. The deadline would have been met if it were not for all these little changes that take a lot of time, and required quite a few trips to the city as well, which again came at no charge to you. In the beginning you had asked me if it was possible to take 2 months, and I told you clearly that it takes between 3 and 4 months, and with all your changes and going back and forth, it was bound to take longer then that. 1. We had a detailed list from the beginning of the project, and you added things to that list daily, which was always added. 2. I do hire only kind and considerate people, thank you. When you go straight to the crew, when it was made clear in the beginning to come to me with any changes, then yes, sometimes things are not clear, because the crew calls me confused as to why you have told them to change something and I did not say anything. 3. I do not know anything that you are referring to, as we have completed and went beyond for your entire project, never cutting corners in time or money, even though we went over in both because of all the changes you and your wife wanted to make. 4. You still do need a panel upgrade, you had man shortages in your house that we fixed for free, when you should have been charged. Any time you add on to a property, more electric is being used, which means the panel should be upgraded, if needed. The electrician was not on time and delaying the job, so I replaced him to keep you happy, which I do for all my clients. 5. My engineer is a top of the line professional who does many jobs for me and I have never heard one complaint from anyone, and I have never been turned away from a city because of any mistakes. I am sorry he could not keep up with your 30 plus change orders that he did for you for no extra charge. 6. Any time you have custom in a home it is extra. Tiling a bathroom is extra that cost me $2000 which is why I charged you that amount. You wanted a lot of custom things that you left out when we signed a contract and only started to tell me as the job was being completed. To tile bathroom walls would usually be a $4000 charge, so I am still confused as to why you are not happy with the price you paid, which at the time you were happy about and even more happy when you saw how the bathroom came out. A frameless shower glass is always done by professional because it is a custom order, so of course I was not going to have my guys do that. You asked me to recommend a company that would do it for you, and I did, which you happily accepted and thanked me for. I am still a bit confused reading this post because it seemed that you were happy throughout the entire project and knowing that it was delayed because of all your changes. I am sorry you did not enjoy but my priority is to make sure all my clients are happy and satisfied, which again, you told me many times throughout the project that you were. Best, Eli
We hired GMBC to remodel our kitchen, 2 bathrooms and a master closet. We interviewed 6 other contractors before we chose GMBC. What sold us was how easy it was to talk to Eli. He was always open to our ideas and also offered his input without being too pushy. After we chose GMBC, Eli drafted a statement of work that broke down the job according to room. After a couple of adjustments, we were ready to begin. Although the end result was fantastic, getting there was a bit tough at times. Like most renovations, we experienced a number of delays and setbacks. We were told the job would take 6-8 weeks but it actually took 4 months. A lot of the directions or requests we were giving to Eli weren't being communicated to the crews, so things wouldn't be done correctly and had to be redone. Sometimes they would need items that weren't communicated to us until we checked in asking why something wasn't done as scheduled. Inspections took a few rounds that dragged on for over a month. Some of the delays may have been our fault - we probably could've made things easier by hiring an architect to draw up detailed plans of everything; locations of outlets, lights, switches, fixtures, etc. But for the most part, the biggest issue seems to be a lack of communication/project management. GMBC uses different teams of people to do specific jobs and sometimes we felt they weren't on the same page. Fortunately, we happened to be living downstairs during the remodeling, which allowed us to survey the work at the end of each day and catch certain things before they went too far in the wrong direction. Not sure how much more difficult it would've been if we hadn't been there. Also, we had mentioned to Eli this was our first remodel so advice and communication was pretty key for us since we had no idea what was expected. That said, Eli and his crew were always courteous, positive, and obliged to make corrections whenever requested; a huge plus. The foreman, Armando, was great. When he was onsite, things always went smoothly. Their tiler was exceptional as well. He went above and beyond with some complicated tiles, and did an incredible job. We get so many compliments on our tile work. All in all, we couldn't be happier with the results. The quality of work is great and our home looks amazing. Everybody came together to make our vision a reality.Aug 26, 2019Verified
Professional and very nice. Eli and his whole crew were clean, neat, always on time and very quick. They passed every inspection and showed up every day with a smile, even though I drove them a little crazy sometimes, switching my mind. They were polite and accommodated our every need. Eli met us every week to go over the next week's schedule and he always made sure we were comfortable and that we knew we can call anytime with any questions. Will be using Eli for our other houses and will be recommending him to our friends and family. A+++. Thanks Eli!May 16, 2017Verified
License Type: B - General Building Contractor (CA)
- What should the customer know about your pricing (e.g., discounts, fees)?Pricing varies based on size of the project and what materials are wanted. We sit with you and go through everything and make sure that everyone is happy and satisfied with the pricing.
- What is your typical process for working with a new customer?We come out to a potential client's home to give a completely free estimate and get to know each other while we are talking about the work and price. Once we get to know each other and establish that we will work well together, we then go on to signing a contract that makes both us and the customer equally happy. Then the job gets started and finished nice and quickly, all the while making sure the customer is satisfied as the job is being completed!
- What education and/or training do you have that relates to your work?I have been working in this field for over 10 years in many different parts of the country and have now settled in the Bay Area with my own company and cannot think of anything better to be doing then construction! It is a wonderful feeling when a job is completed and the customer is extremely satisfied with what has just been done to their home.