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Hired 209 times
10 years in business
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I had a water leak. Oscar was able to come by within an hour of making my request on thumbtack , told me what the prob was and fixed my water leak. Thank you OscarMar 11, 2019VerifiedAqua Stat Plumbing, Inc. CSLB Licensed's reply
Kevin, I’m glad you are satisfied with our services. Our goal is for customers to have a good experience with our worksmanship and customer service. We hope you will keep us in mind for your future needs. Best, Oscar Sanchez, RMO/CEO/PRES 510-755-7437
Garbage Disposal Repair
That's about it. I had some issues but I'm not pursuing them with plumber or with you.Sep 28, 2019Verified
Sink or Faucet Installation or Replacement
Oscar and his assistant were on time and efficient. Inside of an hour they removed the old faucet and put in the new...and installed it better than the old one had been installed. Oscar also said that if there were any issues over the next few months, he’d be sure to return. That’s important to me...after service.Oct 3, 2019Verified
Garbage Disposal Repair
Oscar is the owner of the company and after submitting a request for quote, he got back to me within 30 minutes. He said he could come the same day and didn't disappoint. He diagnosed that I needed the garbage disposal replaced and was able to complete the job in less than an hour. A lot of times, you are at the mercy of a repairman, but Oscar was honest and straightforward. THIS is the type of small business owner you want to work with. Overall, an awesome experience.Jun 29, 2019Verified
Water Heater Repair or Maintenance
We woke up on a Saturday morning to our garage full of water. On top of the clean-up and worries about water damage we had no hot water - no dishes, no showers, no baths, no laundry. As a mom of two young children I couldn’t wait until Tuesday to have a new water heater installed Aqua Stat responded with an estimate, availability and a plan. Our engineer was on time, quickly assessed the pipe and platform needs and got to work. He worked for 4 hours straight and past 5pm to get us hot water. True household hero!Mar 12, 2018VerifiedAqua Stat Plumbing, Inc. CSLB Licensed's reply
Hi Nicole, thank you for your business and for the awesome review. We hope you keep us in mind for your future plumbing needs. Thanks again!
- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing system is pretty straight-forward: Either we charge a flat rate or we also have an hourly rate, depending on the type of project.
- What is your typical process for working with a new customer?We make an appointment and go over the project. We let people know our work process and what to expect. We also discuss price, start date, etc
- What education and/or training do you have that relates to your work?Of course, plumbing is just like any other profession, you must stay on top of the latest technology or fall behind. I myself, try to keep my eyes and ears open about training dates on new technology and such. If you love what you do for a living, there is no question that you never stop learning, but you must be willing and open to new learning. Plumbing is no different than any other profession...you learn something new every day.