FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer 10% Military Discount for Active Duty, Reserves and Veterans. Our prices are set in stone when we give them to you but may be negotiated. We don’t upsell material or tile. You buy it, we install it. Simple as that.
- What is your typical process for working with a new customer?
Getting to know the customer and their expectations is a great start for us. We initially would like to walk the job, attain measurements and provide accurate estimates as soon as we close off. Finding your creative vision and financial budget is important to us. Executing that effectively and efficiently is even more important.
- What education and/or training do you have that relates to your work?
The company and I both personally hold a speciality C-54 Tile & Mosaic license in California, we have successfully passed both Law & Trade tests in the most difficult state to pass in. Additionally, we have experience as a General Contractor outside of the state which rounds us out nicely when encountering other trade specific issues.