Junk in the Truck
Hired 492 times
6 years in business
Cash, Check, Paypal
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I felt bad for this guy who showed up and said that his helper had called in sick that day. He immediately proceeded to remove all the junk from my apartment and assured me he would be able to move a seven-foot sofa down two flights of stairs all on his own. He was a strong guy and moved quickly. Later that day I noticed some damage to the walls in the stairwell. I don't know if that was him or not. I hope not.May 16, 2019Verified
Junk N The Trunk did a great job- they came out to our house on schedule and removed old items from our yard that had been sitting around for years. The price was good and working with them was easy.Feb 2, 2015Verified
I hired Todd to remove junk from my Signal Hill condo. He did a great job. He actually had to come back to finish the job, there was so much to do. I also hired him to clean the empty condo. I am extremely satisfied with the job he did. He is hard-working, conscientious, and trustworthy. I am going to recommend that all my friends use his services. Thanks, Todd, for job(s) well done! CynthiaJan 16, 2015VerifiedJunk in the Truck's reply
Cynthia it was a pleasure helping you out . That apartment is looking good ! and thanks for the referral . I owe you a gift cert ! TODD
I thought the junk haul away would take 1 day, not 4. I tried to be cool about it but I've reached my limit, this has gotten ridiculous, tho $310 might not seem like much, to me, it is....especially for all the delays. I wasn't made aware of there being no truck available either. I'd never hired a junk removal service before & I wanted to hire locally, not a nation wide company, which I did do, I just didn't do my homework I guess. I'm so disappointed with this experience, I don't think anyone else would've been as lenient, that was my mistake. I understand that things happen but there's no excuse for this to have taken 4 days....& I'm still waiting for 2 TV's to be picked up.Oct 10, 2015Verified
Todd was outstanding! After negotiating a price, (he really helped us with a reasonable offer) he was prompt to schedule me and my husband to remove our junk. Arrived early and got rid of everything way quicker than we could have ever imagined! The best part about it was that we didn't have to worry where we needed to dispose of it! Todd took care of it all! THANK YOU Junk N the Truck! We will definitely be using you for our next junk disposal and refer you whenever possible!!!Dec 3, 2014Junk in the Truck's reply
Thank You Michelle for your business. -Todd G.
- What should the customer know about your pricing (e.g., discounts, fees)?We schedule our pick-up with only a one hour window for arrival, offer a 10% discount for new customers and our prices are 30% below the average in Orange and Los Angeles county. We also sort out recyclable and donation items offered to local charities and organizations. No hidden fees. No surprises. Accept cash and personal checks. *Additional fees may be charged for heavy items such as bricks, concrete, certain types of wood, dirt, etc; items over 5 ft long, items removed from upstairs units or spaces, items requiring disassembly or disconnection; and major appliances. We do not remove hazardous waste items.
- What is your typical process for working with a new customer?STEP ONE: Estimate by item or by truckload size. (see pricing sheet) STEP TWO: Phone call to finalize project details like date, time, location, and item description and/or photo, STEP THREE: Removal specialists arrive at project site or residence. Items are reviewed and pricing is confirmed. Payment received at time of completion. STEP FOUR: Client feedback. We ask that you rate us on Thumbtack and Google Business so we can continually improve our service. Referrals and your future business are appreciated!
- What education and/or training do you have that relates to your work?Our business is owned and operated by former NCAA Division I Football player Todd Gragnano. His devotion and commitment to success and a job done right makes our customers glad they chose Junk 'n the Truck. Junk removal specialists are trained in safety and taught to take our company values to heart - value your time, be flexible in our process, and commit to proper disposal and recycling of all items we take. His background in junk hauling, moving and commercial and residential real estate investments and financial services gives him the added expertise of preserving property value and addressing multifamily, retail and office tenant junk removal projects.